Practice Incentives Program Quality Improvement Incentive

The Practice Incentives Program (PIP) Quality Improvement (QI) Incentive aims to support general practice while encouraging continuous improvement and better outcomes for patients.

About the initiative

This PIP QI Incentive is a payment to general practices that participate in quality improvement activities to improve patient outcomes and deliver best practice care. It commenced on 1 August 2019.

How it works

A general practice needs to meet 2 components to qualify for a PIP QI Incentive payment:

1. Participate in continuous quality improvement

The PIP QI Incentive rewards practices for participating in continuous quality improvement activities in partnership with their local Primary Health Network (PHN).

Practices may focus their quality improvement activities on specified improvement measures. There are no set targets for the improvement measures.

Alternatively, practices can choose to focus their activities on other areas. These areas must be informed by their clinical information system data and meet the needs of their patients.

2. Provide the PIP Eligible Data Set to your local PHN

The PIP Eligible Data Set is the data collected against specified improvement measures. General practices must submit the PIP Eligible Data Set to their local PHN quarterly from their general practice clinical information system. PHNs will use the de-identified data to provide feedback to general practices. This will help the practices identify key priority areas and quality improvement activities.


The outcomes goals of the initiative are:

  • support for general practices
  • improved patient outcomes
  • best practice care.

Who we work with

This program is one of several incentives administered by Services Australia on our behalf.

Learn more

To apply see the Services Australia website. 

To understand the requirements, please refer to these resources.


Services Australia Practice Incentives Program contact

Contact Services Australia for information on incentives available through the Practice Incentives Program.
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