Engagement strategy
People with disability must be involved in shaping and putting NDIS reforms into practice.
We will work closely with the disability community and all governments when developing the new rules.
Our engagement approach builds on the wide consultation done during the NDIS Review, which involved:
- NDIS participants
- families
- carers
- the disability sector
- researchers.
It also uses feedback from co-design work led by the National Disability Insurance Agency (NDIA). This ensures people with disability remain at the centre of NDIS reforms.
We will engage with a wide range of people and use different ways of engaging to suit different audiences.
Our engagement will:
- give you the chance to review information and share feedback
- explain government decisions clearly
- show how the changes fit with broader NDIS reforms
- highlight the benefits of the reforms
- build long-term support for the new rules.
The Disability Reform Ministers’ Council have endorsed this engagement strategy.
Getting the NDIS Back on Track – New NDIS Rules – Engagement strategy
Who we engage with
Our engagement process has 3 stages. In each stage, we will consult with different groups to support meaningful engagement with the disability community.
Listen
We will listen to feedback about the participant experience from the:
- NDIS Reform Advisory Committee
- NDIA Independent Advisory Council and other NDIA advisory groups
- Disability Representative and Carer Organisations
- NDIA Participant Reference Group
- NDIA co-design working groups
- Australian public.
Incorporate
We will use this feedback to update the proposed rules and then seek further advice and comment from:
- the Disability Senior Officials Group
- the NDIS Reform Advisory Committee
- the National Disability Advocacy Program
- Disability Representative Organisations
- state and territory stakeholders.
Finalise
We will work with disability ministers to finalise the rules and provide them to the Disability Reform Ministerial Council for review and endorsement.
Public engagement
Current consultation
We are making changes to the NDIS to improve the experience for participants and make sure it is fair and sustainable for the future.
There will be further consultation on NDIS supports.
Previous public consultation
- consultation on NDIS new framework planning rules
- consultation on NDIS new framework planning rules summary report
- consultation on NDIS Supports rules
- consultation on the draft lists of NDIS supports 4–25 August 2024
- consultation on the Draft Lists of NDIS Supports Report.
Targeted engagements
Engagements on NDIS rules
Previous targeted engagements
Defining Therapy Supports consultation with Allied Health Peak Bodies.
NDIS Review engagement
The NDIS Review worked closely with the disability community.
People with disability helped shape the review’s terms of reference, which helped rebuild trust between the disability community and government.
The review panel consulted widely across Australia and used lived experience to inform its recommendations.
The panel:
- heard from over 10,000 people and organisations
- received over 4,000 submissions
- spent over 2,000 hours listening to the stories, ideas, and feedback of people with disability
- met regularly with Commonwealth, state, and territory disability ministers.
The panel also drew on findings from other reviews and inquiries, including the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability.
Engagement plans and roadmap
The following documents support the Engagement Strategy and help guide our consultation:
Our engagement approach
When engaging with stakeholders, we endeavour to be:
- timely, clear and consistent
- inclusive and accessible
- respectful and trauma-informed
- distributed through multiple channels.
We make sure our engagement materials are available in:
- Easy Read
- Auslan videos
- plain English.
Contact us for other accessibility needs.
Get involved
You can:
- help improve NDIA policies, services, templates, communication and more by joining Participant First.
- read our frequently asked questions for more information on legislation
- read the NDIS frequently asked questions for more information on participant experiences,.
Subscribe to the NDIS Reform subscriber list.