Learn about My Aged Care
Find out about My Aged Care – what it is, how it works and how to use it.
Set up access to the portals
Find out how to get set up to use the My Aged Care portals.
Log in to the assessor portal
Log in to the assessor portal to manage assessments.
Log in to the service provider portal
Log in to the service provider portal to manage service information.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. Visit the My Aged Care website to find information about how to access aged care services. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest resources
Latest resources
Introduction to MAClearning including appraisal process – FAQ
Frequently Asked Questions (FAQ) from the webinar ‘Introduction to MAClearning including appraisal process’ held on 11 July 2023. These answers have been updated to provide latest advice as at August 2023.
Slide deck presentation – Webinar 11 July 2023 MAClearning Appraisal Activities
Slide deck presentation from the webinar ‘Introduction to MAClearning including appraisal process’ held on 11 July 2023.
My Aged Care – Service and support portal user guide – Part 1: Administrator functions
This user guide explains to administrators how to use the My Aged Care service and support portal.
My Aged Care – myAssessor App User Guide
This user guide gives My Aged Care assessors instructions on how to use the myAssessor app.
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