Home Care Packages Program

The Australian Government subsidises organisations to provide home care services to eligible older people. As an approved provider of Home Care Packages, make sure you understand how funding works, the fees you can charge, and what your responsibilities are.

About the program

How the program works, who the program is for, who can provide home care services, and how packages are allocated.

Funding for providers

The Australian Government pays you a subsidy for each care recipient. Find out how these are calculated and when supplements apply.

Fees you can charge

You can ask care recipients to pay fees if they can afford to. Find out about the fees that may apply and how much you can charge.

Your responsibilities

You must do things like meet quality standards, use a consumer-directed care approach, and be transparent about pricing.

Read about the Home Care Packages subsidy increase from 1 July 2023

The department has published a provider fact sheet and care recipient fact sheet about the 11.9% increase to the HCP subsidy rate (including annual indexation) from 1 July 2023.

This subsidy increase will pass on the Fair Work Commission’s 15% award wage increase and ensure HCP recipients continue to receive the same level of care and services.

The department is sending a letter to all care recipients and their authorised representatives to notify them of this change.

Latest news

Latest news

Your Aged Care Update issue #45, 2023

Your Aged Care Update #45: Alternative clinical care arrangements for when a Registered Nurse is not on-site; Free Maggie Beer Foundation food satisfaction questionnaire; National Nursing Workforce Strategy consultation and more.

Your Aged Care Update issue #44, 2023

Your Aged Care Update #44: Draft Aged Care data and digital strategy consultation closing soon, webinar: publishing provider reporting for stakeholders and the community and more.

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. Visit the My Aged Care website to find information about how to access aged care services. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.



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