Log in to GPMS
Log in to GPMS to access reporting applications.
Learn about GPMS
Find out about GPMS – what it is, how it works and how to use it.
Discover functions and applications
Discover the applications and functions available for reporting on GPMS.
GPMS resource collection
Find resources to help you access GPMS and troubleshoot.
My Aged Care service provider and assessor helpline
1800 836 799
This helpline provides technical support to registered providers of approved residential care homes, assessors and hospital staff using our reporting systems and portals.
Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday (option 5 until 31 October 2025, option 4 from 1 November).
Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday (option 5 until 31 October 2025, option 4 from 1 November).
Latest resources
Latest resources
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Government Provider Management System (GPMS) – Logging into the GPMS portal
This video tutorial shows how to log into Government Provider Management System (GPMS) for the first time, access provider portals, choose VANguard or myID, accept Terms of Use, and verify identity. Ideal for new users and organisation administrators under the Aged Care Acts 1997 & 2024.
New Aged Care Act – A digital readiness checklist for providers
This checklist covers digital readiness activities for providers in the lead up to the implementation of the new Act on 1 November 2025. The activities covered will help providers to achieve mission critical changes relating to digital readiness.
New Aged Care Act: A guide to digital changes for providers
The guide to digital changes for providers outlines the key digital changes that providers will experience in the lead up to the implementation of the new Act on 1 November 2025. It provides information to assist providers to anticipate and prepare for changes.
Government Provider Management System (GPMS) – Quick reference guide – Logging into GPMS
Provides step-by-step instructions for accessing the GPMS portals using VANguard or myID authentication, including first-time login setup, portal selection, and troubleshooting tips.
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