About the helpline
The Disability Advocacy Support Helpline provides short-term, phone-based advocacy support.
It helps people with disability, their families and carers access individual advocacy support more easily.
The helpline will provide access to advocacy support over the phone. As part of its support, the helpline may refer you to other providers if they can better help with your case or question. These providers may be part of the National Disability Advocacy Program or other community and government services.
How a disability advocate can help
You can learn more about how an advocate can assist you through the disability advocacy for individuals fact sheet.
An advocate can provide information, help you explore your options, work through issues, and make informed decisions. Helpline advocates can help you understand your rights and get fair treatment with:
- government services and programs like Centrelink and the NDIS
- disability services
- other services and businesses
- workplaces
- schools, universities, and TAFE
- accommodation
- transport and access
- healthcare and money issues.
Learn more about the helpline. This information is available in accessible Easy Read and languages other than English.
Laws and policies
The helpline is guided by the objectives and principles of key legislation and agreements. Some of these are:
- The United Nations Convention on the Rights of Persons with Disability
- Australia's Disability Strategy 2021–2031
- Disability Advocacy Support Helpline – A guide to our Services.
Accessibility
If you are deaf or have a hearing or speech impairment, you can contact the National Relay Service.
National Relay Service
If you need to speak to someone in a language other than English, you can use the free Translating and Interpreting Service.
Translating and Interpreting Service (TIS) National
Contact
