Resources for providers and practices
Resources to use with patients
You can also refer patients to the National Coronavirus Helpline for help 24 hours a day, 7 days a week.
We have information and resources on COVID-19 vaccination available in:
At the bottom of each community language page there are links to other resources such as video, audio, posters and fact sheets in that language.
For phone or on-site interpreting, call the Translating and Interpreting Service (TIS) on 13 14 50.
TIS provides interpreting support 24 hours a day, 7 days a week, nationwide.
Medical practitioners (including nurses, reception and support staff) and pharmacists can use the Free Interpreting Service (FIS) to assist with consultations and obtaining informed consent.
You can use your existing TIS client code to request interpreters for Medicare and non-Medicare patients for COVID-19 vaccination.
GPs do not need to pay for the costs of using an interpreter service. Some GPs may need to register for the FIS to ensure they have access.
Easy Read resources
Resources on proof of vaccination
Services Australia have created downloadable vaccination proof resources for business and community organisations.
Doctors, health professionals, practice staff and pharmacy assistants can also order printed copies of a flyer and poster on getting proof of COVID-19 vaccinations.