Updates to the scheme
The following claimable clinical conditions were added to the scheme on 3 April 2023:
- Transverse Myelitis (AstraZeneca)
- Cerebral Venous Sinus Thrombosis without Thrombocytopenia (AstraZeneca)
- Erythema Multiforme – Major (Moderna and Pfizer).
Myocarditis and Pericarditis were also added as claimable clinical conditions for the Novavax vaccine.
The new clinical conditions and the inclusion of Myocarditis and Pericarditis for Novavax can be claimed retrospectively from the start of the COVID-19 vaccine roll-out on 22 February 2021.
Read our Frequently Asked Questions to find out how these updates might affect you.
If you have questions you can contact Services Australia directly by calling 1800 653 809 to discuss your circumstances.
About the scheme
We have implemented a claims scheme for people who suffer a moderate to severe impact following an adverse reaction to a TGA-approved COVID-19 vaccine.
We have done this to provide a simple, streamlined process to compensate eligible people, without the need for complex legal proceedings.
For full details about the scheme, including the policy document, see our collection of COVID-19 Vaccine Claims Scheme resources.
Policy and other resources
This collection contains the COVID-19 Vaccine Claims Scheme policy, as well as other supporting documents related to the scheme.
What the scheme covers
The scheme covers losses or expenses of $1,000 and above due to administration of a TGA-approved COVID-19 vaccine, or due to an adverse event that is recognised to be caused by a COVID-19 vaccination.
See Services Australia for more information about making a claim under the COVID-19 vaccine claims scheme, including:
- eligibility criteria, including which conditions and injuries are eligible and which aren’t
- what costs you can claim
- what evidence you need to support your claim.
Our COVID-19 Vaccine Claims Scheme policy contains full details of requirements.
How to claim
See Services Australia for details on how to claim.
Vaccines and safety
There are 4 COVID-19 vaccines currently in use in Australia:
Like all medicines, vaccines can have side effects (also known as adverse events). Almost all of these are mild and resolve within a few days.
The Therapeutic Goods Administration (TGA) closely monitors vaccine safety. It often finds that adverse events or suspected side effects are not caused by the vaccine itself.
In rare cases, some people may suffer a severe impact after a COVID-19 vaccine.
There are a range of physical, mental and financial support services available to Australians during the COVID-19 pandemic.
You may be eligible for financial help through Services Australia. To find out more, you can:
- use the online Payment and Service Finder
- call the Centrelink employment services line on 132 850 to discuss your circumstances.
Mental health support
The COVID-19 pandemic is a difficult time for most people.
If you are feeling anxious, stressed and worried, there are many services that can help you find mental health support.
Head to Health can also help you find digital mental health services from some of Australia’s most trusted mental health organisations.
See our list of mental health contacts for how to get in touch with services and hotlines operated by organisations and governments across Australia.