Commonwealth Home Support Program (CHSP) 2025–27 extension resources
This collection provides guidance materials for CHSP providers for the 2025–27 extension.
Commonwealth Home Support Programme (CHSP) resources
Commonwealth Home Support Programme (CHSP) update for providers – Webinar presentation slides – 16 November 2023
These presentation slides are for the Commonwealth Home Support Programme (CHSP) providers webinar. It covered current and future program changes and funding opportunities. It also provided an update on the aged care reforms and what they mean for the CHSP.
Letter to CHSP providers – increase in award wages for aged care workers
This letter provides a Commonwealth Home Support Programme (CHSP) update for providers following the Fair Work Commission’s aged care wages determination. It includes answers to frequently asked questions about what the wage rise means for CHSP providers and aged care workers.
Commonwealth Home Support Programme 2023-24 – Specialised Support Services definition
A new definition of Specialised Support Services (SSS) under the Commonwealth Home Support Programme (CHSP) will come into effect from 1 July 2023. This fact sheet outlines what SSS providers need to know about the changes.
Commonwealth Home Support Program (CHSP) Service Catalogue
This chart shows the types of services provided as part of the Commonwealth Home Support Program (CHSP).
CHSP provider fact sheet 2023–2024 extension
Following the October Budget, the Commonwealth Home Support Programme (CHSP) has been extended until 30 June 2024. This fact sheet outlines what providers need to know about the 2023-24 Extension and associated program changes.
Key findings – Financial report on the Australian aged care sector 2020–21
A key findings infographic of the Financial Report on the Australian Aged Sector 2020–21. It includes analysis across residential aged care, home care, Commonwealth Home Support Programme, information access and residential care providers operational results.
CHSP sector support and development (SSD) provider webinar – 17 August 2022 – questions and answers
This document includes answers to questions raised at the 17 August 2022 SSD provider webinar.
CHSP provider fact sheet – Award changes and financial supports
This fact sheet explains changes to the Social, Community, Home Care and Disability Services Industry Award 2020 (SCHADS Award) and its impact on the Commonwealth Home Support Programme (CHSP).
Budget 2022–23: Home care – supporting senior Australians to remain independent for longer
A Budget 2022–23 fact sheet.
Sector Support and Development
This document provides Sector Support and Development answers to questions that covers arrangements for the 2022-23 CHSP extension and the new Support at Home program from 1 July 2023.
Specialised Support Services
This document provides Specialised Support Services answers to questions that covers arrangements for the 2022-23 CHSP extension and the new Support at Home program from 1 July 2023.
Questions and answers – Commonwealth Home Support Programme (CHSP) 2022-23 extension webinar – 17 November 2021
This document includes answers to questions raised in the CHSP 2022-23 extension webinar which we held for CHSP providers.
Commonwealth Home Support Programme (CHSP) – Negotiations, transition support and MMM loading
This fact sheet provided CHSP providers with details on negotiations, transition support and MMM loadings for the 2022–23 CHSP extension.
Review and development of a specialisation verification framework for My Aged Care – Final report
This final report from Australian Healthcare Associates (AHA) outlines the results of a review into selecting special needs specialisations within the My Aged Care system's Find a Provider tool. It also discusses developing a framework to verify specialisations and research on ways to do this.
Commonwealth Home Support Programme (CHSP) – Payment in Arrears and Unit Pricing – October update
This fact sheet has been developed to provide CHSP providers with details on CHSP reforms and the administrative requirements for the 2022-23 CHSP Extension.
Commonwealth Home Support Programme – Extension Readiness Survey Results
This fact sheet has been developed to provide CHSP providers with high level results from the CHSP 2022-23 Extension Readiness Survey.
Outcomes of the Commonwealth Home Support Program (CHSP) wellness and reablement report 2019–2020
This report shows results of the 2019 and 2020 wellness and reablement report of Commonwealth Home Support Program (CHSP) service providers from all states and territories.
Commonwealth Home Support Programme (CHSP) – Payment in arrears and unit pricing fact sheet
This fact sheet has been developed to provide CHSP providers with information on future reforms, payment in arrears and unit prices.
Commonwealth Home Support Programme Data Study
We engaged Deloitte Access Economics to conduct a data study of the Commonwealth Home Support Programme (CHSP) to better understand variations across the states, territories, markets and consumer groups. This report presents the highlights and main patterns from the data analysis.
Review of Sector Support and Development (SSD)
The department engaged KPMG to do the Sector Support and Development (SSD) review. The review reports on the status and performance of the Commonwealth Home Support Programme SSD sub-program. This review will help inform future SSD policy development and care at home.
Change management plan step-by-step guide
Designed as a practical tool to assist management teams to plan and undertake change activities within your organisation. It provides a process to systematically identify and capture change activities through a change management template and provides examples to help get started.
Organisational self-assessment tool
The self-assessment provides an overview of the elements you need to adopt wellness and reablement in your organisation. It includes scoring to measure the levels of organisational readiness, helps to identify areas of focus or improvement, and enables a baseline to be developed for future progress.
Organisational culture checklist
While organisations have their own style and way of doing things, all organisations should adopt wellness and reablement approaches as they support person-centred and high-quality care. This checklist helps to review how your organisation has embedded a culture supporting wellness and reablement.
Standard operating procedure template
Standard operating procedures (SOP) provide an ability to define the steps and processes required to undertake a given activity. This can be critical in setting team expectations and to identify the requirements – such as training or coaching – needed to complete the SOP.
Continuous improvement template
This template steps out guidance on how to incrementally review, plan and deploy improvements within your organisation. Continuous improvement is cyclical and changes should be continuously reviewed and evaluated to ensure they are fit-for-purpose and will meet your organisational needs.
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