Booklets
Working in aged care – A guide for workers about the new Aged Care Act
This booklet provides an overview of the aged care reforms and the changes that will directly impact workers. It contains various resources to support workers to provide safe, quality care for older people.
Exploring aged care
The booklet is aimed at older people and their families and carers. It contains information about the changes to aged care and how these changes will improve aged care in Australia now and into the future.
Let’s change aged care together – Flyer
This flyer is for older people and their families and carers. It contains information about the changes to aged care and how people can get involved.
Aged care reforms – A guide for providers and the sector
This booklet gives providers of in-home aged care and residential aged care an overview of what reforms will impact them, as well as how they can access support and have their say about the reforms.
Fact sheets
Webinar 2: Designing better aged care environments – Questions and answers
This document provides answers to the questions raised during the Designing better aged care environments webinar held on 12 March 2026.
Webinar 1: Living well in care – A conversation for older people – Questions and answers
This document provides answers to the questions raised during the Living well in care – A conversation for older people webinar held on 26 February 2026.
Training and professional development opportunities for aged care workers
Information about free and government subsidised opportunities to support workers in building and refining their professional aged care skills.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
Improving allied health care in residential aged care
We are developing a practical, user-friendly assessment tool to identify the allied health needs of residents in aged care homes.
Reform readiness for NATSIFAC providers – Webinar Q&A
This Q&A document covers questions and answers asked at the webinar Reform readiness for NATSIFAC providers. This document will help National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them.
Commonwealth Home Support Programme (CHSP) – Frequently Asked Questions – 13 March 2025 Webinar
This fact sheet answers some frequently asked questions raised at the 13 March 2025 webinar about the current arrangements and changes to CHSP from 1 July 2025.
Commonwealth Home Support Programme (CHSP) provider update – May 2025
This fact sheet provides further information on the CHSP 2025-27 extension.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
Review of the remoteness classification system for aged care – fact sheet
This fact sheet explains the review of the remoteness classification system for aged care. It looks at the use of the Modified Monash Model (MMM) in aged care to support service delivery in regional, rural and remote locations.
Webinars
Webinar 14: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers
The fourteenth webinar in the series provides information on the new Act, systems updates and final client transitional arrangements for Multi-Purpose Service (MPS) providers.
Financial reporting – Aged Care Financial Report 2025-26 – Webinar
This webinar provides an overview of changes to the Aged Care Financial Report (ACFR) for 2025-26 due to the transition to the new Aged Care Act and Support at Home program. We encourage residential aged care and Support at Home providers to attend to understand key financial reporting changes.
Webinar 8: Transforming aged care homes
This webinar is for people working in aged care and design. It explores case studies and learnings on refurbishing existing homes and briefing for new builds. Learn how to plan and implement practical improvements.
Webinar 7: Designing culturally safe aged care
This webinar is for people working in aged care and design. Learn about a new complementary resource to the Principles and Guidelines, culturally safe design, and collaborating with community. Discover how to create culturally safe aged care homes for Aboriginal and Torres Strait Islander people.
Webinar 6: Principle 4 – Connect with community
This webinar is for people working in aged care and design. Learn how environments can help older people maintain meaningful connections.
Webinar 5: Principle 3 – Access the outdoors
This webinar is for people working in aged care and design. Learn about the importance of spending time outdoors for older people living in aged care.
Webinar 4: Principle 2 – Cultivate a home
This webinar is for people working in aged care and design. Learn about designing ‘households’ and spaces that feel homely and support privacy, control, and belonging.
Webinar 3: Principle 1 – Enable the person
This webinar is for people working in aged care and design. Learn about enabling environments and how to assess an environment.
Webinar 2: Designing better aged care environments
This webinar was for people working in aged care and design. It provided an introduction to the series and an overview of the National Aged Care Design Principles and Guidelines. We heard about the impact of care environments on wellbeing and behaviour, as well as resident concerns.
Webinar 1: Living well in care – A conversation for older people
This webinar was for older people and their families and carers. It showed views what to look for when choosing an aged care home and how to identify high quality environments that support independence and wellbeing.
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