Assessment manual and guides
My Aged Care Assessment Manual
This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.
My Aged Care – Integrated Assessment Tool (IAT) User Guide
This guide is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACATs). It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments using the Integrated Assessment Tool (IAT).
For all guides, fact sheets, and videos about assessments, view all assessment resources.
My Aged Care assessor portal resources
Find out how to manage assessments in the My Aged Care assessor portal.
You can also view:
- RAS user guides to the My Aged Care assessor portal
- ACAT user guides to the My Aged Care assessor portal
- Assessor portal how-to videos
- updates to My Aged Care — for any updates to the My Aged Care assessor portal.
Apps for assessors
Aged Care Assessor App
Aged care assessors can use this app to conduct assessments (using the Integrated Assessment Tool or Australian National Aged Care Classification Assessment Tool). If there is no internet, first download client information from the assessor portal and upload the assessment when back in the office.
Aged Care Assessor App – Sideloading files
Aged care assessment organisations can distribute the Aged Care Assessor Application (the App) installation files, so their IT Administrator staff can manually install (sideload) the App on a Windows device for assessors.
Australian National Aged Care Classification (AN-ACC) app
Aged care assessors can use this app to conduct residential aged care funding assessments as part of scheduled visits at Australian Government–funded residential aged care facilities.
Contact
If you have questions, we encourage you to:
- read the My Aged Care Assessment Manual and our resources and guides
- talk to your colleagues, team leader or manager
If you still have questions, contact the My Aged Care helpline below.
My Aged Care service provider and assessor helpline
This helpline provides technical support to government-funded aged care service providers, assessors and hospital staff using our reporting systems and portals. Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday.
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