eLearning for aged care workers and volunteers

This learning material is for workers and volunteers who deliver aged care services.

These learning modules will help you better understand the changes introduced in the new Aged Care Act and what they mean for you. You can download a checklist of training opportunities so you can keep track of your learning.

Module 1: Understanding and adapting to the Aged Care Act 2024

This module helps you understand what is changing under the new Aged Care Act and how it will affect the way you deliver safe and quality care.

Duration: This course will take approximately 30minutes to complete in its entirety.

In this learning module you will learn about:

  • what the Aged Care Act 2024 means for you 
  • understanding ageism in practice
  • rights-based, person-centred care
  • understanding the Quality Standards and Code of Conduct
  • keeping yourself and others safe
  • ethical practice and supported decision-making
  • understanding and navigating the new service model
  • fees, funding and explaining them clearly.

You can access this eLearning module on Alis, the Aged Care Quality and Safety Commission’s online education platform.

Module 2: Aligning to changes – implementing the Aged Care Act 2024

This module helps you understand:

  • key updates to how services will run
  • what good practice looks like
  • what needs to be in place by the time the changes take effect.

Duration: This course will take approximately 30 minutes to complete in its entirety.

In this learning module you will learn about:

  • putting the rights-based framework into practice
  • delivering culturally safe and inclusive care
  • using supported decision-making in daily work
  • meeting the Quality Standards in practice
  • understanding program and service changes
  • tools, systems and day-to-day practice
  • complaints handling and whistleblower protections.

You can access this eLearning module on Alis, the Aged Care Quality and Safety Commission’s online education platform.

Module 3: Embedding best practice in daily care

This module will be published in August 2025.

This module provides you with practical guidance on:

  • what the changes mean for your role
  • how to confidently follow new routines, processes, and ways of working as part of delivering a safe and high-quality aged care service.

Module 4: Reflecting and adjusting

This module will be published mid-December 2025.

This module will explore challenges and solutions to move beyond the reform changes into sustainable delivery.

Other learning resources

Strengthened Quality Standards training

These modules are available through Alis, the Aged Care Quality and Safety Commission’s online learning platform.

  • The strengthened Aged Care Quality Standards: This series of introductory learning modules helps aged care workers understand what is expected of them under the strengthened Quality Standards. The 8 interactive modules provide a foundational understanding of the strengthened Standards, supporting workers to deliver rights-based, person-centred care in line with the new Aged Care Act.
  • Case study series: These courses use case studies to help providers and workers understand what the strengthened Quality Standards look like in practice. Using a scenario, learners explore the actions they can take to provide care that meets the strengthened Quality Standards. There are modules for both residential and home care settings.  

Alis contains learning content about other topics including the Commission’s audit process. Access to Alis is free for Australian Government-funded aged care providers and their employees.  

University of Tasmania (UTAS) Equip aged care learning modules

The Equip aged care learning packages consist of 14 modules designed for carers, personal care workers, nurses, allied health professionals and volunteers working in the aged care sector. To enrol in the free learning packages, visit the University of Tasmania Wicking Dementia Research and Education Centre website.

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