To help you manage your care under the MPSP, the following information may assist.
If you require additional information contact My Aged Care or speak to your local Multi-Purpose Service (MPS)
Accessing the Multi-Purpose Service Program (MPSP) – Consumer fact sheet
If you are an older person accessing aged care services under the Multi-Purpose Service Program (MPSP), you may be asked to contribute to the costs and pay some fees.
Fees and charges under the MPSP – Consumer fact sheet
If you are an older person accessing aged care services under the Multi-Purpose Service Program (MPSP), you may be asked to contribute to the costs and pay some fees.
Leaving the Multi-Purpose Service Program (MPSP) – Consumer fact sheet
If you decide to leave the Multi-Purpose Service Program (MPSP) and access other aged care services, you might need to wait for services to become available and could pay higher fees.
A new Aged Care Act for the rights of older people
This plain language fact sheet provides a summary of what rights older people have when accessing aged care services.
What to do if you have a complaint
Aged care services should suit your needs and meet the Aged Care Quality Standards. The Standards ensure that everyone using aged care is treated with dignity and respect.
Making a complaint can improve the quality of care and help other people with the same problem. You can make a confidential or anonymous complaint if you wish.
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