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Out of pocket costs
Topics › Private health insurance › What private health insurance covers12 March 2025 - An out of pocket cost is the difference between the amount a doctor charges for a medical service and what Medicare and any private health insurer pays. Out of pocket costs are also called gap or patient payments.
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Prescribed List – practical tips on submitting applications
Resources › Videos23 January 2026 - This webinar recording provides practical tips on submitting applications.
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Changes to the Prostheses List timeframes (2023/24)
Resources › Videos23 January 2026 - This webinar recording provides an overview of the timing and impact of bypassing the March 2024 update and information on the Prostheses List reforms planned for 2023.
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Support at Home contributions (for older people)
Resources › Videos14 November 2025 - This video provides an understanding of participant contributions under Support at Home.
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National Stillbirth Action and Implementation Plan
Resources › Publications31 October 2025 - This is the first national plan to strategically address the issue of stillbirth in Australia. The primary goal is to reduce stillbirth rates in Australia by 20% or more within the next 5 years.
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In conversation with Professor John Hirdes
Resources › Videos11 September 2025 - Professor John Hirdes discusses integrated care and shares his perspectives on AI, data standards and digital transformation
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Recommendation 8.12 – Implementation of the National Principles
Disability Royal Commission Progress Report 2025 › Volume 8 – Criminal justice and people with disability27 November 2025 - Read progress on recommendation 8.12 of the Disability Royal Commission.
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Multi-Purpose Services Program (MPSP) resources for providers
Our work › The Multi-Purpose Service Program › Multi-Purpose Service Program resources14 June 2026 - Webinars, fact sheets and other resources to help providers implement changes in line with the new Act under the Multi-Purpose Service Program (MPSP) are available here.
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Hearing Services Program Provider Notice 2025-5 – Device Replacement Requirements
News and media28 August 2025 - Service Providers contracted under the Hearing Services Program (program) are required to follow the terms of their service provider contract and relevant program legislation.
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National Bowel Cancer Screening Program – 8-week reminder
Resources › Publications18 June 2026 - This letter is sent 8 weeks after a person has got their bowel screening kit. It reminds them to do the test. Sometimes it will be sent via an SMS.