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Webinar 11: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
Resources › Webinars13 October 2025 - The eleventh webinar in the series provides updates on the MPSP reforms, policy manual, and the Thin Markets review work underway.
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Temporary leave from Home Care Packages
Our work › Home Care Packages Program › Package management for Home Care Packages4 June 2025 - Care recipients can take leave from their Home Care Package for any reason. How this affects subsidies and fees depends on the type of leave they take, how long the leave is for and when they entered the program.
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Viability supplement for home care
Topics › Aged care › Providing aged care services › Funding for aged care service providers28 July 2025 - This supplement helps with the cost of providing services in rural and remote areas. We automatically pay this supplement if your home care recipient is eligible. Find out about eligibility and how we work out which areas are remote.
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Digital Transformation Tech Talk – 19 February 2025
Resources › Webinars10 June 2025 - In our first webinar for 2025, Services Australia presented on Support at Home integrations, Uniting showed how AI is supporting their care services, and our CDIO spoke about the planned digital roadmap in preparation for new Aged Care Act on 1 July.
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Before providing residential aged care services
Our work › Residential aged care13 August 2025 - Before you can provide Australian Government-subsidised residential aged care services, you must take several steps. These include applying to be an approved provider, telling us about your services, publishing the details of your service and understanding your responsibilities.
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Charging for care management for Home Care Packages
Our work › Home Care Packages Program › Care management for Home Care Packages29 September 2025 - Care management charges must be reasonable and justifiable. They are capped at 20% of the Home Care Package level. The department monitor these changes to ensure that providers are meeting their requirements. Find out how to charge for these services and comply with price caps.
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How the Home Care Packages Program works
Our work › Home Care Packages Program › About the Home Care Packages Program4 June 2025 - To access the Home Care Packages Program, older people must first be assessed by an aged care assessor. Find out how packages are assigned and funded, and how services are delivered to support older people with complex needs to live independently at home.
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Dementia and cognition supplement for home care
Topics › Aged care › Providing aged care services › Funding for aged care service providers4 June 2025 - This supplement helps home care providers with the cost of caring for people who have moderate to severe cognitive impairment. Find out about eligibility, using cognitive assessment tools to assess care recipients, how to apply, and what to do if circumstances change.
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Residential aged care contacts
Our work › Residential aged care13 August 2025 - A list of contacts for residential aged care providers.
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Fees for people who entered Home Care Packages before 1 July 2014
Our work › Home Care Packages Program › Home Care Package fees4 June 2025 - The fees for Home Care Packages changed on 1 July 2014. These changes do not apply to people who entered into a Home Care Agreement before this date. Find out what fees you can charge for care recipients who entered before July 2014, and what happens if they change provider.