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A new chapter for aged care from 1 November 2025 – Webinar
Resources › Webinars10 November 2025 - This webinar supported aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
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Moving residents in residential aged care
Our work › Residential aged care › Managing residential aged care services26 November 2025 - A resident can choose to move rooms. There are also times when you can ask a resident to move rooms. You need to discuss this with the resident and update their agreement, and fees if required. A resident may also choose to move to another aged care home.
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Digital Transformation Tech Talk – 2 April 2025
Resources › Webinars10 June 2025 - This webinar will provide updates to the aged care sector and IT professionals on our digital transformation work.
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Support at Home participant contributions
Our work › Support at Home program › Charging for Support at Home services23 April 2026 - Most Support at Home participants will need to contribute to the cost of independence and everyday living services. This contribution will depend on their individual circumstances. They will not contribute to the cost of clinical supports, such as nursing care.
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Changes in financial reporting from 1 November 2025 – Webinar
Resources › Webinars1 October 2025 - This webinar provided an overview of changes to financial reporting under the new Aged Care Act from 1 November 2025 for residential and Support at Home providers.
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Digital Transformation Tech Talk – 19 February 2025
Resources › Webinars10 June 2025 - In our first webinar for 2025, Services Australia presented on Support at Home integrations, Uniting showed how AI is supporting their care services, and our CDIO spoke about the planned digital roadmap in preparation for new Aged Care Act on 1 July.
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Governance of the Support at Home program
Our work › Support at Home program › About the Support at Home program31 October 2025 - Various organisations work together to manage and monitor the Support at Home program. They ensure registered providers meet their legal responsibilities and deliver safe, person-centred services.
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Funding classifications for Support at Home
Our work › Support at Home program › Funding for Support at Home3 February 2026 - Each Support at Home participant receives set funding to meet their assessed needs. You can use this, alongside other funding sources, to provide tailored services. A participant may receive interim funding for a period of time under certain circumstances.
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Guidelines for Applying for the Higher Accommodation Supplement
Resources › Publications10 June 2025 - Residential aged care providers use these guidelines to find out whether they're eligible for the higher accommodation supplement and to apply.
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Pricing risk assessments for residential aged care
Our work › Residential aged care › Funding for residential aged care9 March 2026 - Pricing risk assessments will help us understand common errors in financial reporting in residential aged care to improve the accuracy of pricing and policy decisions.