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13 August 2025 - A list of contacts for residential aged care providers.

10 June 2025 - This webinar informed providers about how funding will be delivered for the Fair Work Commission award wage increase for nurses in aged care. It explained what you need to know and do to implement the award wage increase.

5 November 2025 - The eleventh webinar in the series provides updates on the MPSP reforms, policy manual, and the Thin Markets review work underway.

22 November 2024 - This targeted questions and answers session provided an opportunity to ask us questions about the Support at Home program and transition.

4 June 2025 - This supplement is for concessional residents who pay low or no accommodation bond or charge. It incorporates the supplements previously known as Charge exempt resident supplement and Transitional supplement. Find out who’s eligible for the concessional supplement and what care providers can access.

20 October 2025 - Residents in permanent care may have to make an accommodation payment or contribution. Aged care providers must work out the correct amount of payment or contribution to charge based on the agreed room price, Services Australia advice and the payment method a resident chooses.

27 October 2025 - Person-centred subsidies are linked to specific services an older person accesses from a provider. All 3 service groups delivered in home or community settings have person-centred subsidies.

30 October 2025 - Aged care workers are fundamental to delivering the care all Australians expect for older people. An award wage rise recognises the value of aged care workers and the complex work they do.

9 October 2025 - Agreeing, collecting and reviewing fees is part of managing a residential care home. Providers have responsibilities they must meet to properly manage fees.

6 June 2025 - This webinar provided an overview of upcoming financial reporting requirements, including discussion of care time reporting assessments and the outbreak management expenses. This included key insights about sector-wide financial performance from recent departmental publications.