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How the new aged care regulatory model will work
Our work › New aged care regulatory model9 July 2025 - The new regulatory model will change the way providers operate in the aged care sector. This includes the way provider obligations are defined and the regulatory options available to the Aged Care Quality and Safety Commission (ACQSC).
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Assessment tools for the Single Assessment System
Our work › Single Assessment System for aged care › About the Single Assessment System for aged care6 June 2025 - Assessment organisations use the Integrated Assessment Tool (IAT) to determine an older person’s eligibility for aged care services and the Australian National Aged Care Classification (AN-ACC) Assessment Tool to determine residential funding classifications.
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Your local Primary Health Network
Our work › Primary Health Networks6 June 2025 - Find information about the population profile and location of your local Primary Health Network (PHN). We also link to the tools we use to determine remoteness area, workforce shortage and socioeconomic disadvantage.
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New regulatory model resources
Our work › New aged care regulatory model15 July 2025 - Access our resources and previous consultation papers to understand how we have approached the development of the new model for regulating aged care.
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Older Persons Advocacy Network (OPAN) contact
Contacts6 June 2025 - Older people and their families can contact OPAN’s Aged Care Advocacy Line for free, confidential, and independent advocacy support regarding government-funded aged care. OPAN also offers education sessions to help providers to understand and meet their obligations under the Statement of Rights.
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John Flynn Prevocational Doctor Program
Our work8 July 2025 - The John Flynn Prevocational Doctor Program (JFPDP) delivers primary care rotations for prevocational junior doctors. These rotations provide exposure to rural primary care to encourage junior doctors to choose a career in general practice.
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Charging for package management for Home Care Packages
Our work › Home Care Packages Program › Package management for Home Care Packages1 July 2025 - Package management charges must be reasonable and justifiable. They are capped at 15% of the Home Care Package level. The department monitors pricing changes to ensure that providers are meeting requirements. Find out how to charge and comply with price caps.
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First Nations mental health and wellbeing services and supports
Resources › Publications9 November 2023 - This resource provides a list of mental health and wellbeing services and supports available to First Nations peoples.
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Quarterly Financial Report
Topics › Aged care › Providing aged care services › Aged care provider reporting3 July 2025 - Approved aged care service providers are required to submit a Quarterly Financial Report (QFR).
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Electronic prescribing
Our work20 May 2025 - Electronic prescribing is now widely available in the community setting. It provides an option for healthcare providers and consumers to use an electronic prescription as an alternative to paper prescriptions. Paper prescriptions are still available.