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Quality Assurance for Disability Advocacy and Employment Services – Information for people receiving support
Resources › Publications30 July 2025 - This booklet explains quality assurance, and the auditing of advocacy agencies funded under the National Disability Advocacy Program (NDAP) and disability employment services. It explains the auditing process, the role of the audit team, and the role people receiving support can play in the audit.
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Registered supporters in aged care
Our work › New Aged Care Act › About the new rights-based Aged Care Act31 October 2025 - Under the new Aged Care Act, older people must be treated with respect and are presumed to have the ability to make decisions. If they want help to make decisions they can choose to have a registered supporter. Find out more about this role, what it replaces and what is staying the same.
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Provider requirements
Topics › Aged care › Providing aged care services31 October 2025 - Registered providers must meet legislated requirements to deliver safe, quality aged care services, manage fees and operations to be funded by the Australian Government.
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National Carer Strategy
Our work30 July 2025 - The National Carer Strategy provides a national framework to support Australia’s unpaid carers.
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Supporting access to primary care for aged care residents
Our work › Primary Health Networks › How we support Primary Health Networks6 June 2025 - The Royal Commission into Aged Care Quality and Safety identified several areas that impact aged care residents and our health system. Learn about how we’re funding to Primary Health Networks (PHNs) to improve these areas.
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Changing Support at Home providers
Our work › Support at Home program › Managing Support at Home services31 October 2025 - A participant can change their provider for any reason. Find out what the participant, the current provider and the new provider must do to ensure this happens as smoothly as possible.
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Carer Gateway
Contacts30 July 2025 - Carers can contact Carer Gateway from 8am to 5pm, Mondays to Fridays, to get the support they need before reaching crisis point. They offer a range of early intervention, preventative and tailored supports and services to help you manage daily challenges, reduce stress and plan for the future.
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Medicare Mental Health Centres
Our work21 October 2025 - Medicare Mental Health Centres are a welcoming and non-judgemental place where you can access free mental health information, services and supports.
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Smoking, vaping and tobacco
Topics30 May 2025 - Cigarettes contain tobacco, a drug usually breathed in as smoke. The main chemical in tobacco, nicotine, is highly addictive. Nicotine may also be found in e-cigarettes. Smoking and vaping cause preventable illness and death. Find help to quit smoking or vaping, or support someone close to you.
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Carer-Inclusive Workplace Initiative
Our work4 November 2025 - This initiative helps workplaces support employees who care for family and friends. It gives workplaces tools and tips to become more carer-inclusive and keep top talent.