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Obligations in practice
Guide to Aged Care Law › Chapter 3 – Registered providers, aged care workers and aged care digital platform operators13 September 2025 - This case study shows an example of how providers and people working in aged care may meet their obligations.
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Val’s story – Positive ageing (3 minute video)
Resources › Videos7 July 2023 - 2022 Senior Australian of the Year Val Dempsey discusses the impact of ageism and how she refuses to let any obstacle stand in her way.
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Registering as a provider
Guide to Aged Care Law › Chapter 3 – Registered providers, aged care workers and aged care digital platform operators13 September 2025 - Find out about the process and requirements to deliver aged care services as a registered provider.
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Commonwealth Home Support Programme (CHSP) 2025–27 extension webinar
Resources › Webinars6 June 2025 - This webinar was for CHSP providers. It covered the 2025–27 CHSP extension grant, changes under the new Aged Care Act and upcoming grant opportunities.
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Aged Care Quality Standards
Guide to Aged Care Law › Chapter 1 – Introduction27 August 2025 - The Aged Care Quality Standards are an important part of Australian Government-funded aged care to support quality, person-centred care.
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People who experience socio-economic disadvantage
Our work › National Cervical Screening Program – Healthcare provider toolkit › Working with patients who face specific barriers6 June 2025 - Find information and resources on how to engage patients socio-economically disadvantaged patients in cervical screening.
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Priority for access and allocating places
Guide to Aged Care Law › Chapter 2 – Entry to the Commonwealth aged care system13 September 2025 - Older people need to be allocated a place in the aged care system to access services. People with more urgent needs will be prioritised, in line with the Aged Care Act 2024.
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Chapter 3 – Registered providers, aged care workers and aged care digital platform operators
Guide to Aged Care Law13 September 2025 - Chapter 3 explains the process for an organisation to become a registered provider under the Aged Care Act 2024. It also sets out the obligations for providers and people working in aged care.
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Disability Advocacy Work Plan 2023–2025 – Auslan
Resources › Videos30 July 2025 - This video is translated from the Disability Advocacy Work Plan 2023–2025.
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New aged care regulatory model – Questions and answers – Webinar
Resources › Webinars11 June 2025 - The new aged care regulatory model comes into effect with the new Aged Care Act from 1 November 2025. This webinar was an opportunity for providers to engage directly with the department to understand how the new regulatory model works , via a Q&A session with the panel.