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My protections – Aged Care Quality Standards
Resources › Videos17 September 2025 - This video explains how older people make decisions about their care plans, have their preferences respected, and should feel safe and comfortable where they live.
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Support at Home program questions and answers session – In-home aged care providers – Video
Resources › Videos10 June 2025 - This targeted questions and answers session provided an opportunity to ask us questions about the Support at Home program and transition.
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Residential aged care financial reporting and care minutes funding update – 1 May 2025
Resources › Webinars23 October 2025 - This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting.
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Aged care volunteer stories – Debbie
Topics › Aged care › Volunteering in aged care › Volunteer stories13 May 2025 - Debbie is a volunteer team leader with Suncare Community Services. She explains the value of volunteering in aged care and the difference it makes to the lives of older people.
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Medical Treatment Overseas Program – Application form
Resources › Publications20 August 2025 - Use this form to apply for financial support under the Medical Treatment Overseas Program. The program covers the cost of approved treatment, airfares and accommodation for approved Australians with a life-threatening condition who need life-saving medical treatment that’s only available overseas.
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Digital Transformation Tech Talk – 30 September 2025 – Webinar video
Resources › Videos28 October 2025 - An ongoing webinar series for the aged care sector focused on creating a better-connected, sustainable and modern aged care IT network.
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Bulk Billing Practice Incentive Program to provide 50/50 incentive split
News and media15 August 2025 - Practices and GPs registering for the Bulk Billing Practice Incentive Program (BBPIP) will equally share in the 12.5% incentive.
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Western Australia – Aged Care Volunteer Visitors Scheme (ACVVS) contact
Contacts12 June 2025 - Get in touch with Melville Cares if you want to refer someone or yourself to the scheme, or would like to become a volunteer visitor.
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National Aged Care Quality Indicator Program Manual – Part B
Resources › Publications30 October 2025 - QI Program Manual – Part B includes a range of tools and resources to support continuous quality improvement for each of the QI Program quality indicators.
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Enteral feeding supplement for aged care
Topics › Aged care › Providing aged care services › Funding for aged care service providers30 October 2025 - Registered providers can get this supplement to help with the costs of enteral feeding. Find out more about enteral feeding, eligibility and how to apply.