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Restrictive practices in aged care – a last resortTopics › Aged care › Providing aged care services › Training and guidance for aged care providers4 June 2025 - Restrictive practices should be used only as a last resort to help prevent harm to older people in aged care and their carers. Recent changes to laws strengthen existing requirements and put measures in place to reduce the inappropriate use of restrictive practices. 
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Veterans’ supplement for aged careTopics › Aged care › Providing aged care services › Funding for aged care service providers30 October 2025 - This supplement helps registered providers with the cost of caring for veterans with a service-related mental health condition. You do not need to apply for this supplement. If eligible, payment will start when a person has agreed to release eligibility information. 
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Does using telehealth affect our healthcare?News and media5 October 2023 - Telehealth was an emergency response to the COVID-19 pandemic, allowing patients to consult with GPs by telephone or video under lockdown. Post-pandemic, telehealth is here to stay. Professors Rosemary Korda and Christine Phillips are finding out how using telehealth affects primary healthcare. 
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Advance care planningTopics › Palliative care › Planning your palliative care20 February 2025 - If you cannot communicate your preferences for care, who would speak for you? What would you want them to say? Advance care planning helps make sure your loved ones and your doctors know what your health and personal preferences are. Advance care planning can give everyone some peace of mind. 
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How to get palliative careTopics › Palliative care › About palliative care20 February 2025 - Palliative care is available for everyone and it should not be difficult to access. A referral from your doctor, medical specialist or other healthcare provider is often all you will need. To get the palliative and end-of-life care you need, it is a good idea to start planning now. 
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Aged Care Research and Industry Innovation Australia (ARIIA)Our work1 June 2023 - Aged Care Research and Industry Innovation Australia is a new research centre funded to conduct research with aged care workers, providers, researchers and people who use aged care services. Findings will be used to create innovative solutions for the aged care sector to ensure best possible care. 
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Support at Home program update – WebinarResources › Webinars22 November 2024 - This webinar gave aged care providers and older people, families and carers an update on the Support at Home program. 
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Commonwealth Home Support Programme (CHSP) – Sector readiness – WebinarResources › Webinars19 June 2025 - This webinar was for Commonwealth Home Support Programme providers. It included information about changes to the CHSP from 1 July 2025. 
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Service continuity and emergency events in aged careTopics › Aged care › Providing aged care services › Training and guidance for aged care providers23 October 2025 - Emergencies can impact your ability to provide services. Preparing for emergencies helps lessen these impacts. 
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Digital Transformation Tech Talk – 7 May 2025Resources › Webinars10 June 2025 - This webinar provided updates about the Places to People reform, residential fees means testing and accommodation reforms and our Digital Transformation Impact Assessment and Digital Maturity Research.