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Delivering services in residential aged care
Our work › Residential aged care9 January 2026 - As a registered provider, you must offer care, services and equipment in the Residential Care Service List. These include accommodation, everyday living services, non-clinical and clinical care. If agreed, you can charge separately for higher level services.
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Exiting residents from residential aged care
Our work › Residential aged care › Managing residential aged care services23 December 2025 - A resident can exit an aged care home at any time. There are also instances when you can ask them to leave. You may need to refund some fees when a resident exits.
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Collective Priority Framework 2025-2027
Resources › Publications9 February 2026 - The Collective Priority Framework outlines the first stage of the national approach to implementation of the Action Plan.
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Webinar series: Home matters – Rethinking aged care design
Resources › Collections21 January 2026 - This 8-part webinar series supports aged care providers and designers to understand and apply the National Aged Care Design Principles and Guidelines and supporting resources. Older people, families and carers will also learn about what good design looks like when choosing an aged care home.
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Health data and medical research contacts
Topics › Health data and medical research15 September 2025 - A list of contacts related to health data and medical research.
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Voice of experience: Gwenda Darling – living with dementia
Reimagining where we live › Resources17 October 2023 - Gwenda Darling shares with us her story and views on what well-designed aged care accommodation design looks and feels like. Gwenda describes to us how good design leads to meaningful change.
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High-risk groups and settings for COVID-19
Topics12 March 2025 - Some people are at higher risk of getting COVID-19, or of getting severe illness, getting long COVID or dying from COVID-19. If you are at high risk, you should take extra precautions – especially getting vaccinated – and talk to your doctor. You might be eligible for antiviral medicines.
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Improving aged care homes through design
Resources › Webinars12 November 2024 - This webinar supported the aged care sector in understanding how to adopt the National Aged Care Design Principles and Guidelines. Attendees heard how the Principles and Guidelines can help create enabling and dementia-friendly environments to benefit both residents and staff.
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Health technologies and digital health news
Topics › Health technologies and digital health30 May 2025 - Read our latest news on health technologies and digital health.
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What we’re doing about the aged care workforce
Topics › Aged care workforce24 March 2025 - Discover what we’re doing to build a valued, skilled and supported workforce to meet the needs and rights of older people.