Hearing Services Program provider notice 2022-6 – Schedule of Service Items and Fees 2022–2023

The Schedule of Service Items and Fees 2022–23 is available. There are new inclusions in the updated schedule and some service items can be delivered via telehealth.

Date published:
Health sector

The information in this notice is redundant and is provided for reference only. Current service requirements are in the 2023–24 Schedule of Service Items and Fees.

The latest Schedule of Service Items and Fees was released in June 2021, following a consolidation of program standards, service requirements, conditions for claiming, evidence requirements and other documentation. We have reviewed the feedback received from providers since the release of the schedule in 2021 and incorporated changes into an update in February 2022.

We invited stakeholders to provide feedback on the proposed schedule for 2022–23 in April 2022. Feedback was received from service providers, industry groups and practitioner professional bodies (PPB).

Some of the new inclusions in the schedule are:

  • private services information
  • a table of changes from previous version
  • a new program standard – documenting consent and agreement.

The Schedule of Service Items and Fees 2022–23 will come into effect on 1 July 2022.


We would like to remind service providers that the schedule outlines the service items which can be delivered via telehealth. Some services, such as assessments, cannot be delivered via telehealth and must be completed face to face. Each service item outlines if telehealth is an accepted delivery method.


Hearing Services Program contact

Contact us for information about the Hearing Services Program.
Program contact
National Relay Service

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