Have your say about MBS Online

We invite MBS Online users to take part in a survey on the user experience of the website.

Date published:
Audience:
General public

MBS Online contains the Medicare Benefits Schedule (MBS) which is a listing of the Medicare services subsidised by the Australian Government. The website is an important way for everyone to keep up to date on the latest MBS information.

This survey gives users of MBS Online a chance to provide feedback. The results will give us valuable information about how people interact with the website. For example, what works well and what we could work on.

We want to hear the views of everyone who uses MBS Online as a source of information. This includes:

  • health professionals
  • practice staff
  • software vendors
  • private health insurers
  • patients
  • any other user of the website.

While your response is anonymous, you may choose to volunteer for an interview to further discuss your survey response. 

The survey will be available on the department’s Consultation Hub between 9 September 2024 to 11 October 2024

If you have questions about the survey, please contact mbsonline@health.gov.au.

If you have other MBS item related queries and:

  • You are a health professional:
    Please contact askMBS@health.gov.au or the Services Australia Provider Enquiry Line on 13 21 50.
  • You are a patient who has a question about Medicare services, benefits or your Medicare claims: 
    Please contact Services Australia on the Medicare general enquiry line on 132 011.
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If you would like a response please use the enquiries form instead.