Date published: 
25 March 2021
Intended audience: 
General public
Image of flooded country road

Telehealth and e-health support

The Australian Government has provided easier access to MBS telehealth items.

If you have been impacted by the floods, you don’t need to be a previous patient of your general practice to access telehealth support. Telehealth can help those who can’t access their health professional face-to-face including for electronic prescriptions.  

Access to My Health Record is also available. There is essential health information to assist pharmacies during this emergency if people don’t have a prescription.

Disaster assistance

The Australian Government Disaster Recovery Payment and Disaster Recovery Allowance supports those who have already suffered significant loss.

It provides a one-off financial assistance to eligible Australians affected by storms and floods.  You can find more information on the Disaster Assist website.

Aged care facility updates

The Australian Government is working closely with state governments on the evacuation of aged care homes affected by flood.

You can find more information on the New South Wales Health website.

Access to safe drinking water

The New South Wales Health website has advice on floods and water quality. Find out about water contamination and how to be safe post flood.