Information for disability service providers about COVID-19 vaccines

Information and resources for disability service providers regarding COVID-19 vaccinations.

COVID-19 vaccination

Appointments for a COVID-19 vaccination can be booked using the Vaccine Clinic Finder.  

Find COVID-19 vaccine information and consent form for vaccinating children aged 5 to 11.

For help booking a COVID-19 vaccination appointment, call the Disability Gateway on 1800 643 787. The Disability Gateway is available Monday to Friday, 8am to 8pm (Australian Eastern Standard Time).

COVID-19 booster doses

People with disability living in shared residential accommodation settings who have completed their primary course of a COVID-19 vaccine at least 3 months ago are eligible for a booster dose.

Booster doses are available through Commonwealth vaccination providers, either through in-reach or a dedicated disability hub, or through other channels such as a GP, pharmacy, or state or territory vaccination clinic.

If your residential service sites received in-reach for dose 2 at least 3 months ago from a Commonwealth vaccination provider, and you still require a booster visit, please contact us.

If you have an enquiry, contact the COVID19VacTFDisabilityServices1A [at] (COVID-19 vaccine disability team).

Learn more about booster doses for COVID-19.

Commonwealth vaccination providers will also continue to give direct in-reach support to disability specific hubs for dose 1 and dose 2 visits.

Third doses and boosters

It is also important to know that a booster vaccination is different to a third dose. ATAGI has recommended only people who are severely immunocompromised should receive a third dose.

If you have residents or workers who are GP assessed as requiring a third dose because they are severely immunocompromised, these people should receive a third dose as soon as possible.

For those who have received three primary doses, it is also recommended to have a booster dose in line with the timing for the general population. The interval is 3 months after your primary course.

COVID-19 winter doses for people with disability living in shared residential accommodation

The Australian Technical Advisory Group on Immunisation (ATAGI) have recommended a COVID-19 winter dose for people who are most at risk of severe illness. This includes:

  • adults aged 65 years and older
  • Aboriginal and Torres Strait Islander people over the age of 50
  • people in disability and aged care accommodation settings
  • people aged 16 years and older who are severely immunocompromised.

ATAGI recommends these groups receive their COVID-19 winter dose from 4 months after their initial booster dose. In some circumstances this timeframe can be shortened but cannot be less than 3 months from the previous booster dose.

Providers should start planning now for the delivery of COVID-19 winter vaccines for their residents. Your local Primary Health Network can help you to find local vaccination providers through primary health care channels. If no solutions can be found, Commonwealth in-reach is also available. More information on this process is available below.

ATAGI advises that COVID-19 winter doses can be administered at the same time as the annual flu vaccination. Co-administration of COVID-19 winter doses and influenza vaccines for residents is both clinically safe and administratively efficient. 

In planning your winter vaccine programs, providers are encouraged to:

  • identify and optimise opportunities for co-administration of COVID-19 winter doses and flu vaccines where possible, but
  • not delay the administering of flu vaccines to residents if co-administration is not possible or is likely to delay flu vaccination.

For more information, please see ATAGI’s full statement.

Staying up to date

To be considered up to date with COVID-19 vaccination, you must have completed all the doses recommended for your age and health status.

Find out about how to stay up to date with COVID-19 vaccines.

In-reach services

Disability service providers are encouraged to work with people with disability and their existing primary care providers to start planning now for the delivery of COVID-19 winter dose vaccinations.

Winter doses can be sourced through a variety of channels, including:

  • Primary care providers such as GPs and pharmacies
  • by working with Primary Health Networks to identify primary health care in-reach options
  • Commonwealth in-reach.

Read our winter dose fact sheet for more information.

If providers need support in organising a primary care provider, you can contact your local Primary Health Network to ask for help in finding local primary care options.

Vaccination Administration Provider Program (VAPP) in-reach support will still be available. More information about the process for organising VAPP in-reach will be published in early April 2022.

Disability service providers may submit an expression of interest (EOI) form for Commonwealth in-reach support, where this is still the most appropriate vaccination service.

The Disability service provider should submit the form. You can request in-reach support for multiple settings on one form. However, you don’t need to wait for all settings in your service to be eligible or confirmed as requiring the in-reach service before submitting the form.

Once received, a Vaccination Administration Provider Program (VAPP) provider will be allocated to support the disability service provider or individual with their vaccination needs. The planning for a winter dose visit will then follow the same process as previous in-reach vaccination visits. In-reach remains available for primary course, booster and winter doses.

Where you know in-reach support is required we would encourage you to submit the form as early as possible.

Enquiries can be sent to: DisabilityCovidVaccineDelivery [at]

You do not need to wait for in-reach services if other services will meet your needs.

We encourage disability providers to have vaccination information on hand in Easy Read format and in other languages for people getting vaccinated. They cover all aspects of the vaccination process, including getting ready for a COVID-19 vaccination and the period after receiving one.

Disability provider alerts

Our disability provider alerts keep the sector up to date with changes to the COVID-19 vaccination rollout.

You can circulate the alerts to your workforce to keep them informed about the latest changes. 

DisabilityCovidVaccineDelivery [at] (subject: Subscribe%20to%20disability%20provider%20alerts) (Email us to subscribe).

Disability sector vaccination statistics

Our COVID-19 vaccination daily rollout updates contain the latest statistics on the vaccination rate of people with disability and the disability workforce.

We strongly encourage disability providers to help their clients and workers access vaccinations in the fastest way possible in their specific circumstances. 

There are now many ways that you, your workers and your clients can get vaccinated. 

Accessible state and territory clinics

Some states and territories are offering services that make getting a vaccine easier for people with disability:

GPs and community pharmacies

GPs and community pharmacies also offer vaccination services. They may have the earliest available appointments in some places. 

You can use the Vaccine Clinic Finder to find suitable services near you. 

Last updated: 
11 April 2022

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