Managing your COVID-19 vaccination bookings
Find out how to manage bookings to vaccinate your new and existing patients against COVID-19.
Who should book
Everyone aged 5 years or older can book to receive a COVID-19 vaccine.
Managing your bookings
Administer the vaccines and manage your bookings based on:
- vaccine availability and type
- local priority populations
- your practice capacity.
You can prioritise your own eligible patients, but you should also accept bookings from new patients if and when you have capacity.
COVID-19 Vaccine Clinic Finder
The Vaccine Clinic Finder (VCF) helps patients find a clinic, see available appointments, and make a booking online or by phone.
All vaccination providers are listed before their planned vaccination start date.
If you want patients to book through your clinic's online booking system, you need to create vaccine bookings with your booking vendor.
Healthdirect is working with vendors to update booking links in the COVID-19 vaccine clinic finder as soon as they are available.
If you have an online booking system, you must provide the details of your booking system provider in CVAS or VCF Connect (if participating in the pilot program).
Vaccine Clinic Finder Connect
The VCF Connect is being rolled out nationally. VCF Connect allows clinics to self-manage their information on the VCF. Health will invite clinics to use VCF Connect by email.
See our user guides:
- Vaccine Clinic Finder (VCF) Connect – User guide
Commonwealth Vaccination Clinics and Aboriginal and Torres Strait Islander Community Controlled Health Services can administer vaccines offsite at pop-up clinics, drive-through clinics, in-reach and out-reach clinics, and in-home visits.
Providers who administer COVID-19 vaccines offsite must ensure:
- requirements for MBS items by claiming GPs or other medical professionals are met
vaccination program requirements are met
- clinical governance and appropriate models of care are in place in accordance with the Australian Immunisation Handbook
- reporting requirements are met
- administered stock is reported in the online ordering portal
- wastage is minimised and cold-chain storage is maintained at all times.
Vaccine providers who choose to administer COVID-19 vaccines offsite are legally responsible for ensuring staff, patient and community safety.
Ensure your practice has the appropriate medical indemnity insurance for offsite activities.
See guidance on pre-drawing vaccines for offsite administration.
Home visits for COVID-19 vaccination are encouraged for eligible vulnerable priority populations.
GPs and other medical professionals can claim a flag-fall fee for COVID-19 vaccine suitability assessment services done at:
- residential aged care facilities
- residential disability settings
- patient residences (including emergency accommodation, rehabilitation centres, and other residential facilities).
The flag-fall is for help with transport costs when attending a patient’s residence. For more information, see MBS online – Flag-Fall Arrangement for COVID-19 Vaccine Suitability Assessment Services.
Participating general practices can set up drive-through clinics to administer their COVID-19 vaccine allocations.
Follow ATAGI’s advice on considerations for establishing drive-through COVID-19 vaccination clinics sites.
You cannot change your vaccine delivery address to the drive-through site. Vaccines will continue to be delivered to the address in the COVID-19 Vaccine Administration System (CVAS).
Vaccine providers establishing drive-through vaccination sites are required to sign a drive-through declaration in CVAS and contact their Primary Health Network (PHN).