About the scheme

Vaccination against COVID-19 is one of the most effective ways to reduce severe illness and death from infection.

There are 3 COVID-19 vaccines currently in use in Australia – Vaxzevria (AstraZeneca), Comirnaty (Pfizer), and Spikevax (Moderna). Like all medicines, vaccines can have side effects (also known as adverse events). Almost all of these are mild and resolve within a few days.

The Therapeutic Goods Administration (TGA) closely monitor adverse events for suspected side effects, and often find they are not caused by the vaccine itself. 

Learn about the TGA’s COVID-19 vaccine safety monitoring and reporting activities or report a suspected side effect.

The Australian Government is implementing a claims scheme for people who suffer a moderate to significant impact following an adverse reaction to a TGA approved COVID-19 vaccine.

The scheme will provide a simple, streamlined process to reimburse/compensate eligible people for their injuries without the need for complex legal proceedings.

The scheme will cover the costs of injuries $1,000 and above due to administration of a TGA approved COVID-19 vaccine or due to an adverse event that is considered to be caused by a COVID-19 vaccination. The list of adverse effects for claims purposes under the scheme include the following clinical conditions that are diagnosed by a treating doctor and are included in the approved product information for the specific vaccine:

  • anaphylactic reaction
  • thrombosis with Thrombocytopenia Syndrome
  • myocarditis
  • pericarditis
  • capillary leak syndrome
  • demyelinating disorders including Guillain Barre Syndrome (GBS)
  • Thrombocytopenia, including immune Thrombocytopenia, identified as a final diagnosis.

Harm not covered by the scheme includes:

  • COVID-19
  • psychological and psychiatric conditions (e.g. shock)
  • secondary injuries (e.g. injury suffered when fainting, or a haematoma at the injection site that becomes infected)
  • the following other injuries unless they form part of the symptom complex of a clinical condition listed above: headache; fatigue; injection site reaction; muscle or joint pain; dizziness; diarrhoea; pain in extremity; fever; insomnia; nausea; vomiting; lethargy; hyperhidrosis; chills; decreased appetite; malaise; lymphadenopathy; somnolence; abdominal pain; puritus; urticaria or rash; influenza-like illness; angioedema; anxiety-related reactions such as hyperventilation and fainting.

Specified Administration Related Injuries which are clinically diagnosed will also be covered under the scheme.

For claims between $1,000 and $20,000, claimants need to have been hospitalised for at least one night and provide applicable evidence of:

  • the nature of the injury and medical documentation of its likely relationship to a COVID-19 vaccination
  • hospitalisation, due to a vaccine-related injury
  • medical costs
  • lost wages.

The hospitalisation requirement may be waived if outpatient treatment is received and the COVID-19 vaccine recipient was not admitted to hospital, when they otherwise would have been, because:

  • of the nature of their clinical condition; or
  • the recipient was in a rural or remote area making it difficult to access a hospital.

The evidence requirements for claims $20,000 and over, including death, will shortly be advised as part of additional information to be published  on the scheme in November 2021. Claims relating to a death will not require evidence of hospitalisation.

Submit your claim

You can now make a claim.

Services Australia have now opened their online portal. To make a claim and find out additional information visit Services Australia COVID-19 vaccine claims scheme page.