Medicare billing in public hospitals

Public patients in a public hospital receive services free of charge. However, patients may elect to be a private patient and claim Medicare benefits instead. To ensure appropriate billing, you need to know when patients can claim Medicare benefits when they attend a public hospital.

Medicare compliance in Public Hospitals is an in-depth topic. To help you find the answers you are looking for, we have compiled an FAQ to complement the content below.

Patient election status and practitioner billing options

Patients are public patients unless they elect to be a private patient. This decision may be based on their health insurance cover and the type of hospital they attend.

A public patient in a public hospital

Public patients in a public hospital should be treated free of charge
If a patient is admitted to a public hospital they are treated as a public patient, unless they elect to be treated as a private patient. This decision needs to be based on informed financial consent.

Public services provided to public patients are funded under the National Health Reform Agreement (NHRA).

A public patient in a public hospital is treated free of charge, if:

  • they have a current Medicare card
  • the treatment is deemed clinically necessary.

When treating a public patient, no claims should be made against the Medicare Benefits Schedule (MBS). This is regardless of whether the service is bulk billed or not (a bulk billed service is not a public service).

All of a public patient's associated care is the responsibility of the hospital, including pathology and diagnostic tests.

Practitioners should not refer public patients for private MBS services. This includes tests done before patient admission and follow-up appointments related to the episode of care.

A private patient in a public hospital 

Patients can receive private services in a public hospital
Patients can receive private (MBS and private health insurance-rebated) services in a public hospital where the hospital arrangements support this type of service. This helps to ensure the sustainability of the health system.

  • A patient can choose to be treated as a private patient in a public hospital, after providing informed financial consent.
  • The patient is entitled to MBS rebates for attendances.
  • Practitioners with a right to private practice must ensure arrangements do not involve the practitioner or hospital being paid twice for a service.

A private patient in a private hospital

  • A patient's visit will likely be funded through a mix of private health insurance and MBS arrangements.
  • It is unlikely (noting that practitioners in private hospitals can see public patients) that MBS claiming for a private patient in a private hospital also involves a public hospital payment.

A public patient in a private hospital

  • Private hospitals can contract out to provide services to public patients.
  • Record keeping for these patients is carefully managed.
  • A patient's election status is clearly tracked, including if they elect to change their status.
  • MBS claims must not made for services funded as public services.

Patients should be given the choice to receive public or private services
Patients should be given the choice of whether they receive public or private services as part of informed financial consent. Patients should not receive preferential treatment – such as earlier access to the same health practitioner in the same hospital – based on this choice.

Commonwealth Health Insurance Act 1973

Eligibility for Medicare is governed by the Health Insurance Act 1973.

Section 19(2) of the Health Insurance Act 1973 states that ‘unless the Minister otherwise directs’ a Medicare benefit is not payable in respect of a professional service that has been rendered by, or on behalf of, or under an arrangement with:

  • the Commonwealth
  • a state or territory
  • a local governing body, or
  • an authority established by a law of the Commonwealth, a law of a state or a law of an internal territory.

This means, unless the Minister provides an exemption, patients can't claim a Medicare benefit for a professional service if the service has already been paid for through another mechanism or arrangement with the Australian Government or a state or territory government.

Health practitioners should actively manage referrals, requests and claiming arrangements to ensure services are not paid for twice through public hospital and MBS funding.

The variety and complexity of working arrangements in a public hospital can lead to inadvertent inappropriate claiming.

Health practitioners should consider:

  • the public or private election status of a patient (it is particularly important that this is established where referred or requested services, imaging or testing is provided)
  • whether the practitioner has rights to private practice, or is receiving payment for the service from the public hospital
  • whether the service could be part of pre-care (such as tests prior to admission) or aftercare (follow-up) relating to a public episode that should be funded as a public service.

National Health Reform Agreement (NHRA)

Clause G17 of the NHRA outlines that public patients should not generate charges against the Medicare Benefits Scheme (MBS).

To claim a professional service rendered to a patient in a public hospital as a Medicare benefit, all of the following criteria must be met:

  • the patient has elected, in writing, to be treated as a private patient
  • the patient is eligible for a Medicare benefit
  • any referrals the patient has are valid for Medicare and NHRA purposes
  • the MBS item number is billed correctly (and only for the services rendered by the individual provider)
  • when the medical service (or MBS item) delivered is billed under Medicare. The service must not be partly or fully paid under an alternative arrangement (such as NHRA or WorkCover)
  • as a healthcare provider, you must have rights through a hospital agreement to treat the patient under private practice. You can only bill Medicare if the patient has elected to be a private patient under admission
  • the patient has been referred to a named specialist (if relevant) who is exercising their rights of private practice and the patient has chosen to be treated as a private patient.

Patient election – movement between public and private

Under the NHRA, if an eligible patient is admitted to a public hospital, they have the right to be treated as a public patient.

In writing, through informed financial consent, a public patient can elect to be treated as a private patient. Once the patient has chosen to be treated as a private patient, they cannot change back to a public patient unless unforeseen circumstances occur. Section G30 of the NHRA outlines unforeseen circumstances, such as:

  • complications requiring extra procedures
  • extensions in the patient's length of stay beyond what was originally planned by a health professional
  • a change in the patient's social circumstances (such as the loss of a job).

If a patient changes their status, it is effective from the date of change. Once they have chosen to change from a public to a private patient, all services provided to them are claimable under Medicare. This is only in effect from the point of private election onward for the duration of their hospital episode.

Any services that have been rendered to the patient before becoming a private patient are not eligible for Medicare payments.

Case studies for billing Medicare in a public hospital

Practitioners should be cautious not to generalise the answers given in these case studies. Practitioners are ultimately responsible for Medicare claims made against their provider number, including whether they are compliant. When in doubt, practitioners should seek advice.

Last updated: 
11 August 2021

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.