Mental health support

The impacts of the COVID-19 pandemic, physical distancing and isolation may make you feel anxious, stressed and worried. Learn about mental support services you can access.

Mental health support during COVID-19

If you are experiencing severe or enduring mental health impacts from COVID-19 and restrictions, you can access up to 10 extra Medicare subsidised psychological therapy sessions each calendar year until 31 December 2022.

To access the extra sessions you must:

  • have a mental health treatment plan
  • have used the initial 10 individual Better Access sessions in the calendar year you sought a referral
  • receive a referral for the additional 10 sessions from your reviewing health care provider.

Your health care provider will decide how many sessions you can receive in your referral. Any unused sessions will carry over to the new calendar year and you can use them without a new referral.

Read more about receiving 10 additional mental health sessions during COVID-19.

Head to Health Pop Ups for people living in NSW, Vic and the ACT

Head to Health Pop Up services have been established to provide free mental health support to people of all ages living in New South Wales, Victoria and the Australian Capital Territory who are experiencing mental health issues because of the COVID-19 pandemic.

All clinics offer free telehealth or COVID-safe face-to-face appointments. Services are delivered by a multidisciplinary team of skilled mental health professionals. To access these clinics, anyone in New South Wales, Victoria and the Australian Capital Territory can free call 1800 595 212 – Monday to Friday, 8:30 am to 5:00 pm (except public holidays).

A GP referral or mental health treatment plan is not required. Read more about accessing these free services.

If you need help now

If you need help right now, services are available 24 hours a day, 7 days a week, anywhere in Australia:

If you are experiencing an emergency:

Call 000

Mental health in isolation

Being in isolation can be stressful. Let your GP or nurse know about any mental health issues that you have had in the past and any new concerns.

You can look after your mental health during this time by:

  • keeping in touch with friends, family and community by using video conferencing.
  • developing and maintaining a daily routine
  • learning more about COVID-19 from trustworthy and credible sources.

Other support

Other support to help you through the COVID-19 pandemic is available.

If you are in a hotspot you may be able to access financial support.

Learn how to access health care and medicines if you are in an outbreak area.

Last updated: 
22 June 2022

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