Fact sheets

Use these resources to find and share information about Medicare UCCs.

Fact sheets

When to visit a Medicare Urgent Care Clinic

8 December 2023 | Fact sheet

Learn the difference between routine, urgent and emergency care.

Deciding where to go when you have an illness or injury

8 December 2023 | Fact sheet

Information to help you decide where to go when you have an illness or injury.

Medicare Urgent Care Clinics – Teresa's case study

12 January 2024 | Case study

A case study from Teresa who shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCC) after injuring herself at a train station

Medicare Urgent Care Clinics – Melissa's case study

10 April 2024 | Case study

A case study from Melissa who shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCC) after her daughter injured her ankle at Netball.

How we decide who’s next – A5 triage flyer

15 March 2024 | Fact sheet

This A5 flyer explains how we decide who is seen next at a Medicare Urgent Care Clinic using a 'triage' system.

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