We can answer enquiries about the rules and regulations of:
- accommodation payments and contributions, including
- published prices and maximum accommodation payment amounts
- refundable accommodation deposit and contribution (RAD and RAC) retention
- daily accommodation payment (DAP) indexation
- pre-1 July 2014 accommodation bonds and charges
- maximum permissible interest rate (MPIR) and base interest rate (BIR)
- refunding lump sums
- accommodation agreements (including applications for extensions).
Emails unrelated to these topics will not receive a response, and we cannot provide financial or legal advice.
Residential aged care fee enquiries
The residential aged care fees contact can answer enquiries about the rules and regulations for means assessments, fees and contributions.
Other enquiries
For all other enquiries, please use the general enquiries contact form.
Organisation:
Australian Government Department of Health, Disability and Ageing
Email:
Date last updated: