The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Healthcare Identifier Service contact

The Healthcare Identifiers Service (HI Service) allows healthcare providers to access a person’s information by using a healthcare identifier. If you have any questions, contact the Healthcare Identifier Service team Monday to Friday from 8.30 am to 5 pm AEST.

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.