Contact us

If you have a question or would like to give feedback, you can get in touch with us by email, phone or by mail. You can also find us on social media.

Coronavirus (COVID-19)

Find information about or make an enquiry related to COVID-19.

COVID-19 enquiries

General enquiries

For all other enquiries not related to coronavirus (COVID-19), use this form:

Make an enquiry

Phone

Switchboard 02 6289 1555
Freecall 1800 020 103

The switchboard is open 8:30am to 5:30pm (AEST) Monday to Friday, except public holidays.

Mail

Department of Health and Aged Care
GPO Box 9848
Canberra ACT 2601
Australia

Complaints

Online

Lodge a complaint

    Phone

    Switchboard 02 6289 1555
    Freecall 1800 020 103

    The switchboard is open 8:30am to 5:30pm (AEST) Monday to Friday, except public holidays.

    Mail

    Department of Health and Aged Care
    GPO Box 9848
    Canberra ACT 2601
    Australia

    Website feedback

    Give us thoughts or feedback on how we can improve the website.

    Give feedback

    Directory

    Contact details for individuals, groups, organisations and services relating to the Department can be found in our directory.

    Assistance

    National Relay Service

    If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to access any of the department’s listed phone numbers. You can visit the National Relay Service website or call 1300 555 727.

    Translating and Interpreting Service

    If you are a non-English speaker, you can use the Translating and Interpreting Service if you need to talk to someone in the department. To find out more, visit their website or call 131 450.

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