Single Assessment System for aged care

We are establishing a new Single Assessment System to simplify and improve aged care assessments. The new system makes it easier for older people to access government-funded aged care services as their needs change.

Aged care needs assessments

See guidance on how to assess eligibility for government-funded aged care services.

Residential aged care funding assessments

See guidance on how to assess for residential aged care funding classification

About the system

Read about the Single Assessment System and why it’s important.

About the workforce

We have brought together the previous aged care assessment workforces to simplify access to aged care.

New Single Assessment System workforce

The Single Assessment System workforce has brought together and replaced the Regional Assessment Service, Aged Care Assessment Teams and independent Australian National Aged Care Classification (AN-ACC) assessment organisations.  

As of 9 December 2024, assessment organisations are funded to conduct: 

  • all aged care needs assessments for in-home aged care, flexible aged care programs, residential respite and entry into residential aged care
  • residential aged care funding assessments. 

We are working with new, continuing and exiting assessment organisations to support a smooth transition. There should be no disruptions for anyone waiting for an assessment. 

Find more information about the Single Assessment System workforce.  

Improving access to aged care assessments 

We’re working to reduce wait times for older people by redistributing referrals to assessment organisations with greater availability, ensuring faster access to assessments in your area.

This ensures a more balanced referral load that better reflects capacity of individual assessment organisations.

This is an ongoing process happening behind the scenes with assessment organisations. 
Older people do not need to take any action. Your new assessment organisation will contact you directly. 

The Single Assessment System and streamlined workforce means we are more easily able to monitor, and address wait time and capacity issues as they arise. 

This helps ensure older people can receive the support they need as soon as possible. 

If you have questions or need more information, please visit our FAQ or contact My Aged Care or call 1800 200
 

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Resources

Resources

Reform readiness for NATSIFAC providers – Webinar Q&A

This Q&A document covers questions and answers asked at the webinar Reform readiness for NATSIFAC providers. This document will help National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them.
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