Resources
Aged care surge workforce support – Frequently asked questions
We provide temporary surge workforce support to eligible aged care homes impacted by COVID-19. Surge workers can be quickly placed when all other avenues for staffing have been exhausted. These FAQs provide detail on eligibility and access requirements for the surge workforce.
Aged Care Worker Screening Guidance Material
This guidance material aims to assist registered providers delivering funded aged care services to understand and comply with the worker screening requirements introduced by the Aged Care Act 2024 and the Aged Care Rules 2025 that commence on 1 November 2025.
Quarterly Financial Report – User Guide and Frequently Asked Questions – Q1 – 2025-26
Quarterly Financial Reporting frequently asked questions for aged care providers to use as a guide when collating their financial information.
Training checklist – aged care workers and volunteers
Aged care workers and volunteers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Training checklist – aged care providers
Aged care providers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
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Aged Care Nursing Clinical Placements Program – Pop-up Health Student Experience Part 4
Nursing students participating in the Aged Care Nursing Clinical Placements Program reflect on the practical skills they have acquired and the benefit of gaining real-life experience through the program.
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Aged Care Provider Requirements Search tool introduction
This introduction provides you with information about the search tool and how aged care providers can find their requirements under the new Aged Care Act and Aged Care Rules.
Aged Care Worker Wages – Guidance for aged care providers
This guidance document is for aged care providers on the provision of funding related to the Fair Work Commission Aged Care Work Value Case award wage increases from 1 October 2025.
Workforce initiatives
This fact sheet is a summary of some of the workforce initiatives available to support aged care providers.
Quarterly Financial Report – data definitions – Q2 – 2025-26
Quarterly Financial Report (QFR) data definitions for aged care providers to refer to when completing their QFR submissions each quarter.
Guide to Changes in Financial Reporting from 1 November 2025
This guide provides an overview of changes to financial reporting under the new Aged Care Act from 1 November 2025 for residential and Support at Home providers.
Quarterly Financial Report – Non-uploadable template – Q2 – 2025-26
A Quarterly Financial Reporting non-uploadable template for aged care providers to use as a guide when collating their financial information.
Financial reporting help desks for aged care providers
This help desk reference guide is designed to support approved age care providers to seek assistance from the correct help desks.
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A trusted aged care workforce (Auslan version)
The aged care workforce is a key part of making aged care safe and respectful. The new Aged Care Act introduces laws to make sure workers deliver the safe, high quality, rights-based care you deserve.
Consultation summary report on a national registration scheme to support personal care workers in aged care
We undertook a public consultation on a national registration scheme to support personal care workers employed in aged care. The summary report is now available.
Aged Care Act – open letter to aged care providers from the Minister for Aged Care and Seniors – new education and training resources
This open letter from the Minister for Aged Care and Seniors, Sam Rae MP outlines the available education and training resources to help workers prepare for the new Act.
Aged Care Act – open letter to aged care workers from the Minister for Aged Care and Seniors – new education and training resources
This open letter from the Minister for Aged Care and Seniors, Sam Rae MP outlines the available education and training resources to help workers prepare for the new Act.
Electronic National Residential Medication Charts (eNRMC) and My Health Record (MHR) Webinar Update – 12 August 2025
This document provides responses to frequently asked questions we received that were not addressed during this session, and a summary of the answers discussed in the recording.
Aged Care On-site Pharmacist Measure – Reflecting on Year 1
Under the Aged Care On-site Pharmacists Measure, funding has been available for community pharmacies and aged care providers to employ aged care on-site pharmacists in residential aged care homes.
The new Aged Care Act – Culturally safe care for older Aboriginal & Torres Strait Islander people fact sheet
The new Aged Care Act starts from 1 November 2025 and will help to make aged care better for Aboriginal and Torres Strait Islander people.
Electronic National Residential Medication Charts (eNRMC) and My Health Record (MHR) – Webinar presentation
This webinar was for residential aged care home staff. It included information about upcoming changes to the electronic National Residential Medication Charts (eNRMC) from 1 October 2025, timeframes for the cessation of the eNRMC Transitional Arrangement and information on My Health Record.
Quarterly Financial Report data definitions – Q1 – 2025-26
Quarterly Financial Report (QFR) data definitions for aged care providers to refer to when completing their QFR submissions each quarter.
Quarterly Financial Report – Non-uploadable template – Q1 – 2025-26
A Quarterly Financial Reporting non-uploadable template for aged care providers to use as a guide when collating their financial information.
Your Guide to the Aged Care Act 2024: Aligning to changes
This face-to-face training package is designed to support facilitators delivering sessions on the changes that impact older people under the new Aged Care Act.
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