Resources
Aged Care Worker Screening Guidance Material
This guidance material aims to assist registered providers delivering funded aged care services to understand and comply with the worker screening requirements introduced by the Aged Care Act 2024 and the Aged Care Rules 2025 that commence on 1 November 2025.
Electronic National Residential Medication Charts (eNRMC) and My Health Record (MHR) Webinar Update – 12 August 2025
This document provides responses to frequently asked questions we received that were not addressed during this session, and a summary of the answers discussed in the recording.
Aged Care On-site Pharmacist Measure – Reflecting on Year 1
Under the Aged Care On-site Pharmacists Measure, funding has been available for community pharmacies and aged care providers to employ aged care on-site pharmacists in residential aged care homes.
The new Aged Care Act – Culturally safe care for older Aboriginal & Torres Strait Islander people fact sheet
The new Aged Care Act starts from 1 November 2025 and will help to make aged care better for Aboriginal and Torres Strait Islander people.
Electronic National Residential Medication Charts (eNRMC) and My Health Record (MHR) – Webinar presentation
This webinar was for residential aged care home staff. It included information about the upcoming changes to the electronic National Residential Medication Charts (eNRMC) from 1 October 2025, timeframes for the cessation of the eNRMC Transitional Arrangement and information on My Health Re
Training checklist – aged care providers
Aged care providers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Training checklist – aged care workers and volunteers
Aged care workers and volunteers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Quarterly Financial Report – Non-uploadable template – Q1 – 2025-26
A Quarterly Financial Reporting non-uploadable template for aged care providers to use as a guide when collating their financial information.
Quarterly Financial Report data definitions – Q1 – 2025-26
Quarterly Financial Report (QFR) data definitions for aged care providers to refer to when completing their QFR submissions each quarter.
Your Guide to the Aged Care Act 2024: Aligning to changes
This face-to-face training package is designed to support facilitators delivering sessions on the changes that impact older people under the new Aged Care Act.
Commonwealth Home Support Programme (CHSP) 2025–27 Extension Survey – Service provider insights
The department undertook the 2025–27 Commonwealth Home Support Program (CHSP) Extension Survey to gather provider insights on proposed changes and prepare for the transition of CHSP to the Support at Home program from no earlier than 1 July 2027.
Quarterly Financial Report Help Desks for aged care providers
This help desk reference guide is designed to support approved age care providers to seek assistance from the correct help desks.
Guidance for Support at Home care partners
This resource contains information that will help care partners to prepare for Support at Home and support HCP care recipients transition to the Support at Home program.
The new regulatory model – Guidance for NATSIFAC providers
This document provides guidance for NATSIFAC providers about the new regulatory model.
Personal Care Worker Survey Poster
Providers can download this poster to encourage workers to complete the Personal Care Worker Survey
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New Aged Care Act starts 1 November
This video explains how the start date of the new Aged Care Act has been briefly deferred to 1 November 2025, and what the change means for you.
My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.
Aged Care On-site Pharmacist Measure – Pharmacist and Residential Aged Care Home Guide
This document is designed to assist pharmacist and residential aged care home participation in the Aged Care On-site Pharmacist Measure. It includes information about the Measure, useful resources and links.
Aged Care On-site Pharmacist Measure – Primary Health Network – Residential Aged Care Home Support Grant Program Guide
This document is designed to support Primary Health Networks (PHNs) that are participating in the Aged Care On-site Pharmacist Measure – Residential Aged Care Home Support Grant Program.
Commonwealth Home Support Program (CHSP) Service List Mapping
This guide outlines what CHSP providers need to know about the staged transition of service lists from 1 July 2025.
Working in aged care – A guide for workers about the new Aged Care Act
This booklet provides an overview of the aged care reforms and the changes that will directly impact workers. It contains various resources to support workers to provide safe, quality care for older people.
Support at Home program manual (version 3) – A guide for registered providers
The Support at Home program manual is a guide designed to assist registered providers to understand and comply with the Support at Home program rules, procedures and obligations.
Aged Care Act – open letter to aged care workers from the Minister for Aged Care and Seniors
This open letter from the Minister for Aged Care and Seniors, Sam Rae MP outlines how the new Aged Care Act brief deferral will support aged care workers.
Restorative Care Pathway Clinical Guidelines
This resource provides clinical recommendations for the delivery of the Restorative Care Pathway under the Support at Home program.
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