Review applications and shortlist
After the job closes, we assess each application against the key capabilities in the ‘Who we’re looking for’ section of the applicant kit. We then shortlist the most suitable applicants.
If we shortlist you, we may ask you to complete other assessments listed in the applicant kit. These assessments help us decide if you are suitable for the role.
If we do not shortlist you, we will email you during the selection process or after we finalise the recruitment outcome.
Assess shortlisted applicants
We may assess shortlisted applicants using one or more assessment methods including:
- interviews (online or in person)
- referee checks
- work sample tests
- group activities or assessment centres.
Interviews
During the interview, we may ask questions that:
- relate to the key capabilities in the applicant kit
- ask how you would respond to a workplace situation or challenge
- ask for examples that show your skills, experience and suitability for the role.
When preparing for your interview, consider the STAR method to structure your answers.
You can also ask questions about the role or the department.
We recognise you may use AI to help prepare your application. Throughout the recruitment process you must give an honest account of your own skills and experience.
For more information and interview tips, visit the Australian Public Service Commission website.
Our commitment to fairness
We make our recruitment process fair and inclusive. We can make reasonable adjustments for applicants, such as:
- accessible hardware or software
- extra time to complete an assessment
- recruitment materials in an accessible or alternative format
- clear written or visual information about the interview process
- an interpreter, reader, attendant or other work-related help
- an interview by phone, video or in person
- interview questions in advance
- extra time for an interview
- a support person
- other adjustments that meet your needs.
Referee checks
We may contact your referees to confirm your skills, experience and suitability for the role.
Please let your referees know we may contact them by email or phone during the recruitment process. We may also contact them at a later time if we consider you for a role from a merit pool.
Results
After we finalise the recruitment outcome, we will contact all applicants about the result of their application.
If you are unsuccessful, you can ask for feedback to help with future applications from the contact officer for the role.
You may be assessed as suitable but we do not offer you a position and instead, place you in a merit pool for future similar vacancies.
We can use merit pools to fill similar vacancies. We may also share them with other Australian Public Service agencies. If you agree to sharing and are in a merit pool, another agency may contact you about a job opportunity.
More information
If you have any questions about a vacancy, you can contact the person named in the job advertisement.