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Immediate help

If you feel your situation is an emergency, please call 000. 

The following services are available to you.

• Lifeline – 13 11 14 – 24/7 crisis support and suicide prevention phone counselling, text, and online chat.
• Suicide Call Back Service – 1300 659 467 – 24/7 phone, online and video counselling to people who are affected by suicide, or with thoughts of suicide.
• Beyond Blue Support Service – 1300 22 4636 – 24/7 phone support or online chat for support with anxiety, depression, and mental health crises.
• SANE helpline – 1800 187 263 – Talk to a mental health professional on the phone or online chat, weekdays 10 am – 10 pm (AEST/AEDT).
• 13YARN – 13 92 76 – 24/7 crisis support line for Aboriginal and Torres Strait Islander people.
• 1800RESPECT – 1800 737 732 – 24/7 phone, online, SMS, and video counselling for people impacted by domestic, family, or sexual violence.
• Mental Health Crisis Assessment and Treatment Team in your state or territory.

General and non-urgent health supports

• healthdirect – 1800 022 222 – 24/7 phone and healthdirect website for free, trusted health information and advice, including a symptom checker and service finder. You can also find information on healthdirect for mental health crisis support.
• Medicare Mental Health – 1800 595 212– to speak with a trained professional for advice on the mental health support that is right for you, available weekdays 8:30 am-5 pm. Or visit their website for online information, services and resources available 24/7.  
• Qlife – 1800 184 527 – free and anonymous LGBTIQ+SB phone and online chat support and referral service for individuals, their loved ones, and support people across Australia, everyday 3 pm – 12 am.
• 1800 ELDERHelp – 1800 353 374 – National Elder Abuse phone line that automatically redirects callers seeking information or advice on elder abuse to their state or territory phone line service. Operating hours and services vary across states and territories.