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My name is Kuar Pal Singh
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but most people call me Buddy.
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I’m 84 years old
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and migrated to Australia in 1990.
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My name is Parveen
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and I’m Buddy’s daughter-in-law.
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I’ve been living in Australia since 1997.
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Aged care isn’t something
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I thought or talked about until I had to.
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Back in Fiji aged care
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homes are very different from
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what’s available here in Australia.
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so I didn’t know what to expect.
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As my parents get older and
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it becomes difficult for them to live independently
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we’ve been researching residential aged care homes to find a place
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that can meet their needs with professional, full-time care.
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This was all new to us so
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we talked to friends and colleagues to hear their experience
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However, we were recently introduced to Star Ratings
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which has been our biggest help.
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This was always going to be a family decision
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and with Star Ratings Parveen can use the website to show us
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aged care home options to consider.
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The website has been easy for us to navigate.
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the information was clear.
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and having an overall rating makes it
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easy to compare homes without feeling overwhelmed.
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They know it’s important to us
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that the aged care home has respectful staff
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if possible for them to also speak in Hindi
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is a friendly environment so
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our families are comfortable to visit us
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and has good food.
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Star Ratings helped bridge that gap between
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what our parents knew aged care to be like back home in Fiji
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and the care options here in Australia.
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Together with my parents, we’ve been visiting homes
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and it’s been helpful to see
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that the Star Ratings have been accurate ourselves.
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It’s not an easy step to take
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but knowing there are quality care options
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and tools like the Star Ratings to help us
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we feel more prepared to make the big decision.
My Star Ratings journey – English – Buddy’s story