0:04
As I’ve gotten older
0:05
I’ve noticed my health changing
0:09
My children are very supportive
0:12
but they have busy lives with work and family
0:19
Even though they’ve asked me to stay with them
0:23
I don’t want to be a burden
0:31
As my parents get older
0:32
it becomes very difficult for them to live independently
0:36
we have been researching and residential aged care homes
0:39
to find a place that can meet their needs and their professional full-time care
0:44
This was all new to us, so we talked to friends and colleagues to hear their experiences
0:51
However, we were recently introduced to Star Ratings
0:54
which has been our biggest help
1:01
As my grandmother’s support person
1:03
I appreciated that the ratings included feedback from residents themselves
1:07
It gave a more personal and authentic insight into the experience at each aged care home
1:17
I was very happy that I made the best possible choice for my grandmother
1:24
Using Star Ratings gave my loved one’s peace of mind
1:28
as I entered this new chapter and helped me feel comfortable in my decision
Our Star Ratings journey - English