Our Star Ratings journey

Learn from community members how Star Ratings can help people in the early stages of planning for residential aged care.

00:01:41

0:04

As I’ve gotten older

0:05

I’ve noticed my health changing

0:09

My children are very supportive

0:12

but they have busy lives with work and family

0:19

Even though they’ve asked me to stay with them

0:23

I don’t want to be a burden

0:31

As my parents get older

0:32

it becomes very difficult for them to live independently

0:36

we have been researching and residential aged care homes

0:39

to find a place that can meet their needs and their professional full-time care

0:44

This was all new to us, so we talked to friends and colleagues to hear their experiences

0:51

However, we were recently introduced to Star Ratings

0:54

which has been our biggest help

1:01

As my grandmother’s support person

1:03

I appreciated that the ratings included feedback from residents themselves

1:07

It gave a more personal and authentic insight into the experience at each aged care home

1:17

I was very happy that I made the best possible choice for my grandmother

1:24

Using Star Ratings gave my loved one’s peace of mind

1:28

as I entered this new chapter and helped me feel comfortable in my decision

Video type:
Story
Publication date:
Description:

Our Star Ratings journey - English

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.