Resources

We developed a resource guiding culturally safe, respectful and healing aged care home design for Aboriginal and Torres Strait Islander people, co-designed with Aboriginal and Torres Strait Islander communities, the aged care sector and design experts.

The Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel (SDAP) provides professional support to aged care providers who are located in remote areas or provide care to Aboriginal and Torres Strait Islander peoples. Use this form to apply for support.

This policy outlines the duties of registered supporters under the Aged Care Act 2024 and possible consequences for non-compliance with these duties.

This policy outlines the role, obligations, and expected practices of aged care providers and their workforce when engaging with registered supporters.

This is a glossary of key terms used in the registered supporter policy library.

This policy outlines how the Act aims to safeguard older people from abuse by their registered supporters.

This document provides answers to frequently asked question about the registered supporter role under the Act.

This policy outlines the notifications that an older person and their registered supporters may receive when the System Governor makes a decision relating to the regulation of a supporter under the Aged Care Act 2024. This includes registration, suspension and cancellation of a supporter.

This policy outlines the processes for cancelling a supporter’s registration under the Aged Care Act 2024.

Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.

This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.

This policy outlines how disputes between registered supporters, or an older person and their registered supporter, should be handled under the Aged Care Act 2024.

This policy outlines the concept of capacity in the context of an older person’s ability to make and communicate their own aged care decisions and the registered supporter role under the Aged Care Act 2024.

This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).

This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.

If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.

This certification statement, signed by Secretary Blair Comley on 21 April 2026, certifies that the Winter Vaccinations campaign complies with relevant guidelines and policies.

This certification statement, signed by Secretary Blair Comley on 17 April 2026, certifies that the Childhood immunisation campaign complies with relevant guidelines and policies.

Information from the first Audiology Regulation Reference Group (ARRG) meeting held on 31 March 2026.

This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant.

This document collates questions and answers about various aspects of service delivery that have been asked by Hearing Services Program providers.

This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.

This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care.

This guide includes information about the features and layout of the BRoSS portal.