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Guideline for substantiating proof of malignancy
This guideline outlines what you can do to substantiate histopathological proof of malignancy for Medicare Benefits Schedule (MBS) items 30196, 30197, 30202, 30203 and 30205. -
Guideline for substantiating services provided under rights of private practice at public hospital outpatient departments
This guideline outlines how you can substantiate services provided under rights of private practice at public hospital outpatient departments. -
Guideline for substantiating that a patient attended a service
This guideline outlines what you can do to substantiate that a patient attended a service and relates to Medicare Benefits Schedule (MBS) items such as 23, 36, 104, 5020, 10960 and 8553 that require the patient to be present. -
Guideline for substantiating that a specific treatment was performed
This guideline outlines what you can do to substantiate that a specific treatment or action was performed as part of the requirements for Medicare Benefits Schedule (MBS) items e.g. 10960, 13757, 30189, 47600 and 85533. -
Guideline for substantiating that a valid Allied Mental Health service has been provided (for allied health professionals)
This guideline relates to the MBS item numbers 80000 to 80170, rendered by allied health professionals under the Better Access program. -
Guideline for substantiating that a valid referral existed (from pathology or diagnostic imaging)
This guideline outlines what you can do to substantiate a service to be requested by another medical practitioner for Medicare Benefits Schedule (MBS) items 57521 and 65070. -
Guideline for substantiating that a valid referral existed (from specialist or consultant physician)
This guideline outlines what you can do to substantiate Medicare Benefits Schedule (MBS) items 104, 105, 110, 116, 122, 132, 133, 135, 141, 143, 145 and 147 that require receipt of a valid referral before the service is provided. -
Guideline for substantiating valid individual Allied Health Services were provided (for allied health professionals)
This guideline outlines what you can do to substantiate valid individual Allied Health services were provided for Medicare Benefits Schedule (MBS) items 10950 to 10970. -
Preparing a written submission for the Practitioner Review Program – for practitioners
This fact sheet provides advice on preparing a submission. -
Practitioner review – a guide for those who employ or engage practitioners
Under the Health Insurance Act 1973 (Health Insurance Act), a person (including a practitioner) engages in inappropriate practice if they knowingly, recklessly or negligently cause or permit a practitioner who they employ or otherwise engage to engage in inappropriate practice. -
Inappropriate practice
Information on the definition of inappropriate practice and how it applies to practitioners and corporate entities. -
Our role in identifying potential inappropriate practice
Information on the department’s role in identifying and intervening with practitioners and corporate entities where potential inappropriate is found. -
Common compliance issues associated with findings of inappropriate practice
Information on the common compliance issues associated with inappropriate practice based on Professional Services Review outcomes. -
What can I do to avoid practicing inappropriately?
Information on how to avoid practicing inappropriately, your responsibilities and sources of information to meet Medicare requirements. -
PRP for practitioners – The 6-month review
Information about the Practitioner Review Program (PRP) 6-month period of review. -
PRP for practitioners – Referral to the delegate without a 6-month review
Information about the Practitioner Review Program (PRP) where practitioners are referred to a delegate of the Chief Executive Medicare (delegate) after an interview without a six-month period of review. -
PRP for practitioners – Delegate assessment
Information about the Practitioner Review Program (PRP) and the review by a delegate of the Chief Executive Medicare (delegate). -
Prescribed pattern of services – What you need to know
Information about inappropriate practice and prescribed pattern of services (the 80/20 and 30/20 rules) and which professional attendance services apply. -
Practitioner Review Program – Frequently asked questions
Frequently asked questions about the Practitioner Review Program. -
Prescribed pattern of services – How breaches are detected and what happens next?
Information about how a breach of the prescribed pattern of services (the 80/20 and 30/20 rules) is detected and the next steps when an 80/20 or 30/20 breach is found. -
The new Aged Care Act – Culturally safe care for older Aboriginal & Torres Strait Islander people fact sheet
The new Aged Care Act starts from 1 November 2025 and will help to make aged care better for Aboriginal and Torres Strait Islander people. -
Evaluation of the Single Employer Model (SEM) Early Report
This Early Evaluation Report brings together initial findings from the evaluation of the National Single Employer Model (SEM) trials for General Practice (GP) and Rural Generalist (RG) registrars. -
Support to deliver aged care in regional, rural and remote settings fact sheet
This fact sheet outlines support programs and resources available to aged care providers in regional, rural and remote settings. -
Guidance for in-home meal requirements August 2025
From 1 November 2025, under the Aged Care Act 2024 (the new Act), registered providers will have to meet certain conditions of registration, obligations and statutory duties when delivering funded aged care services. -
Meal requirements for in-home aged care
The Aged Care Act 2024 (the new Act) sets out a condition of registration for registered aged care providers delivering meals, snacks and drinks to an older person’s home or as part of community, centre-based and cottage respite