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Cost Recovery Implementation Statements (CRIS)
A collection of Cost Recovery Implementation Statements (CRIS) on how we recover the costs of administering the Prescribed List (PL) and Australian Orthopaedic Association National Joint Replacement Registry (AOANJRR), in compliance with the Australian Government Cost Recovery Guidelines. -
Cost Recovery Implementation Statement (CRIS) – Administration of Private Health Insurance second-tier default benefits
This document provides information on how the Department of Health, Disability and Ageing undertakes cost recovery for administration of private health insurance second-tier default benefits eligibility. -
Routine Childhood Immunisation – Health professionals’ kit
This health professionals kit designed to support you in conversations with parents and carers about childhood immunisation. -
Quarterly Financial Report resources
This page contains information and resources about the Quarterly Financial Report (QFR) for registered aged care service providers. -
Care minutes in residential aged care – information for workers
This fact sheet provides information for residential aged care workers about care minutes targets and how they can be delivered. It also answers common questions workers may have about care minutes. -
My Aged Care – Assessor Portal User Guide 7 – Completing a support plan and support plan review
This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal. -
What’s New? My Aged Care and Government Provider Management System (GPMS) changes – June 2026
This update provides a summary of the system changes for My Aged Care Gateway and GPMS systems delivered from 29 June 2026. -
My Aged Care – Assessor Portal User Guide 10 – Assessment delegate processes
This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal. -
My Aged Care – Service and support portal user guide – Tasks and notifications
This guide provides step-by-step instructions on how administrators and team leaders can manage and update task and notification preferences for their organisation in the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide 11 – Assessment delegate support role
This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment
This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 8 – Referring for services
This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 12 – Managing delegate roles
This guide explains how assessment organisation staff can apply to add, cease or replace Delegate roles in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 9 – Tasks and notifications
This guide helps aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal. -
Service and Support Portal user guide – Manage referrals for service
This guide explains how to manage referrals for service in the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing referrals for assessment and support plan reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals. -
My Aged Care Service and Support Portal user guide – Recording and updating client service delivery information
This guide explains how to enter and update service delivery information in the My Aged Care client record. -
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record
This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal. -
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it. -
My Aged Care Service and Support Portal user guide – The client record
This guide explains how to search and view client record information in the My Aged Care Service and Support Portal. -
02:41Dr Jung Yoon Huh explains why childhood immunisations are important – Korean
Childhood vaccinations help protect babies and young children from serious diseases. In this video, a trusted healthcare professional answers common questions about childhood immunisation. -
03:29Dr Lucy Deng explains why childhood immunisations are important – Cantonese
Childhood vaccinations help protect babies and young children from serious diseases. In this video, a trusted healthcare professional answers common questions about childhood immunisation. -
02:49Dr Lily Vu explains why childhood immunisations are important – Vietnamese
Childhood vaccinations help protect babies and young children from serious diseases. In this video, a trusted healthcare professional answers common questions about childhood immunisation. -
11:53How to add a Support at Home Service Item and Complete pricing
This instructional video assists aged care providers on how to add a service item and complete pricing in the My Aged Care Service and Support portal. -
Webinar 7: Designing culturally safe aged care – Questions and Answers
This document provides answers to the questions raised during the Designing culturally safe aged care webinar held on Thursday 28 May.