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Fees and charges under the Multi-Purpose Service Program (MPSP) – Provider fact sheet
You can ask older people accessing aged care services in the Multi-Purpose Service Program (MPSP) to help pay for their services in certain situations. The fees you can charge are different from other aged care programs. -
Supporting Older People: Volunteer Learning Guide
The Supporting older people: Volunteer learning guide helps registered providers and volunteer managers understand and deliver training on the five core topics consistently. -
BRoSS Participant User Guide - Withdrawing from the Program (Intern-Fellow)
User Guide to assist Bonded Medical Program participants (intern to fellow phases) to submit a request to withdraw from the Program via BRoSS. -
Star Ratings quarterly data extract – August 2026
Service level Star Ratings data as at August 2026.
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How to review your claim summary using the Online Compliance Platform (OCP)
Instructions for a provider on how to review their claim summary using the OCP. -
How to activate and log in to the Online Compliance Platform (OCP)
Instructions for a provider on how to activate and log in to the OCP. -
Routine Childhood Immunisation – Why timing is important
This video explains why timely childhood vaccination is important to protect your child from serious illness. It explains the safety and effectiveness of each vaccine, how many doses are required for full protection, and the age at which vaccines provide the best protection. -
Routine Childhood Immunisation – How vaccines work
When a child is vaccinated, their immune system produces antibodies, helping protect them from infection. This video explains the importance of parents following the National Immunisation Schedule, to ensure their child have the best protection against diseases. -
Routine Childhood Immunisation – Simple and safe
Routine childhood immunisation is a simple, safe and effective way to protect children against serious preventable diseases. This video explains the importance of having high immunisation rates, vaccine safety and the immune system’s natural response to the vaccine. -
Frequently asked questions about the Online Compliance Platform (OCP)
FAQ for providers to give an overview of the OCP. -
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care. -
First Nations – One more way you keep them safe
This animation for Aboriginal and Torres Strait Islander families explains all you need to know about childhood vaccinations. -
Joint statement to clarify the roles and responsibilities for the delivery of health care for people receiving aged care services
This document explains the roles and responsibilities for providers of health care services to older people receiving aged care.
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How vaccines work for pregnancy and newborns
This animation explains how vaccines help your immune system to make antibodies to help fight serious diseases. It helps parents understand how vaccines help while pregnant to protect the baby when they are born. -
What is influenza? Why childhood immunisation are important
Influenza is a common and contagious viral infection and can be serious in children.
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What is mumps? Why childhood immunisation are important
Mumps is a contagious viral infection that can have serious complications in children. -
What is rubella? Why childhood immunisation are important
Rubella is a viral illness that can have serious complications in babies and pregnant people. -
What is tetanus? Why childhood immunisation are important
Tetanus is a bacterial infection that can cause serious complications in children. -
What is hib? Why childhood immunisation are important
Haemophilus influenza Type B, also known as Hib is a bacterial infection that can cause serious complications in children. -
Childhood immunisation – what to expect in your child’s first 4 years
Vaccines under the National Immunisation Program give children the best protection from serious disease as soon as possible. -
What is the childhood immunisation schedule?
Hear about when and why children are recommended to receive the vaccines listed on the immunisation schedule with immunisation nurse, Deidre Brogan. -
What is hepatitis B? Why childhood immunisation are important
Hepatitis B is a virus that can have serious complications in children that can be chronic and lifelong. -
What is pertussis (whooping cough)? Why childhood immunisation are important
Pertussis, also called whooping cough, is a bacterial infection that can have serious complications in children. -
What is rotavirus? Why childhood immunisation are important
Rotavirus is a viral infection that can be dangerous in babies and children as it can cause serious gastro symptoms. -
What is meningococcal? Why childhood immunisation are important
Meningococcal is a contagious bacterial infection that can be fatal in children and requires emergency medical attention.