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Single Assessment System assessment organisations by service area, region, state and territory
A list of assessment organisations that deliver aged care needs assessments and residential aged care funding assessments in Australia. -
My Aged Care – Service and Support Portal user guide – Part 2: Team leader and staff member
This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for assessment and Support Plan Reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals. -
When to Request a Support Plan Review from an Assessor fact sheet
This fact sheet explains the circumstances under which a service provider might request a Support Plan Review. -
Guidance on Priority for Home Care Services
This guidance helps clinical needs assessors to decide on a person's priority for Home Care Package services. The decision should be based on their clinical judgement, information they have gathered during a comprehensive assessment, and the care needs of the person. -
Guidance Framework for Home Care Package Level – Stages 1 and 2
This framework is for clinical needs assessors. It informs and supports their decision making when recommending Home Care Package levels. -
Guidance for Home Care Package High Priority
This guidance is for clinical aged care needs assessors. It informs and supports their decision making when recommending a high priority for a Home Care Package. -
Assigning Priority Level for Service fact sheet
This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change. -
My Aged Care Assessment Manual
This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services. -
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it. -
My Aged Care process overview – Aged care Single Assessment System workforce (Integrated Assessment Tool)
This diagram shows the key steps for the Single Assessment System workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information. -
My Aged Care Service and Support Portal user guide – The client record
This guide explains how to search and view client record information in the My Aged Care Service and Support Portal. -
My Aged Care Service and Support Portal user guide – Recording and updating client service delivery information
This guide explains how to enter and update service delivery information in the My Aged Care client record. -
My Aged Care – Application for Care Form
This form is for older Australians who want to apply for Australian Government-subsidised aged care, and for approved providers seeking approval for an emergency case. -
My Aged Care – Assessor Portal User Guide 1 – Registering and referring clients for assessments
This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 5 – Keyboard shortcuts
This guide lists common keyboard shortcuts to make it easier for assessors to navigate the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment
This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal. -
Single Assessment System for older Aboriginal and Torres Strait Islander people – Fact sheet
This fact sheet explains how we are reforming aged care assessments to make it easier for older Aboriginal and Torres Strait Islander people to enter aged care and access different services as your needs change. -
COVID-19 outbreaks in Australian residential aged care homes – 6 December 2024
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services. -
The National Review of First Nations Health Care in Prisons (2023–24)
In November 2023, we engaged Nous Consortium to undertake the National Review of First Nations Health Care in Prisons. This report presents evidence and recommendations for systemic reform to improve health care for First Nations people in places of detention and on release. -
Single Assessment System fact sheets
This collection contains fact sheets about the new Single Assessment System for aged care. -
Health Ministers Meeting (HMM) – Communique 6 December 2024
Health Ministers met in Hobart today to discuss several health system reform priorities including the National Health Reform Agreement negotiations, health workforce reform, First Nations Health Care in Prisons, aged care, urgent care, and the current mpox outbreak. -
MBS Review Advisory Committee communique – November 2024
This communique is published following each meeting of the MBS Review Advisory Committee (MRAC). It summarises the meeting outcomes, progress on current reviews and advice about upcoming reviews. -
Single Assessment System – Easy Read fact sheet
This Easy Read fact sheet explains how we're making it easier to get aged care services. -
Summary of National Dementia Action Plan 2024–2034
A summary of the vision, purpose and actions contained in the National Dementia Action Plan 2024–2034.