Resources

This guide provides step-by-step instructions on how administrators and team leaders can manage and update task and notification preferences for their organisation in the My Aged Care Service and Support Portal.

This user guide is to assist aged care needs assessors in using the My Aged Care assessor portal or the Aged Care Assessor App to register clients and refer them for assessment.

This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal.

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.

This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.

This guide helps aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal.

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

This guide explains how assessment organisation staff can apply to add, cease or replace Delegate roles in the My Aged Care assessor portal.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This document provides answers to the questions raised during the Designing culturally safe aged care webinar held on Thursday 28 May.

Weekly report of year to date immunisation figures broken down by age groups and immunising provider types. Compares vaccination rates with the previous 3 years.

This update provides a summary of the system changes for My Aged Care Gateway and GPMS systems delivered from 29 June 2026.

This conversation guide is designed to help aged care providers discuss winter vaccinations with aged care residents.

This checklist provides information for family and carers supporting people aged 65 and over to get their winter vaccinations.

This flyer provides key information for adults aged 65 and over about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This poster highlights information about winter vaccinations for people aged 65 and over.

Social tiles with key information about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This poster provides information about finding a bulk billing clinic.

This fact sheet explains how bulk billing works and how Medicare can cover the cost of your next GP visit.

This postcard outlines how to access free healthcare with your Medicare card and where to find a bulk billing general practice.

This fact sheet explains how bulk billing works and how Medicare can cover the cost of your next GP visit.