Resources

A report from Western Australia of work underway in 2025 aligned with the National Dementia Action Plan Collective Priority Framework 2025–27.

A report from New South Wales of work underway in 2025 aligned with the National Dementia Action Plan Collective Priority Framework 2025–27.

This checklist provides information for family and carers supporting people aged 65 and over to get their winter vaccinations.

This flyer provides key information for adults aged 65 and over about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This poster highlights information about winter vaccinations for people aged 65 and over.

This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

Social tiles with key information about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.

This user guide outlines how assessment organisation team leaders interact with the My Aged Care assessor portal to manage Residential Respite Classification referrals.

This guide explains how Residential Aged Care (RAC) Funding Assessor team leaders can perform their function in the My Aged Care assessor portal.

This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

This update provides a summary of the system changes for My Aged Care Gateway and GPMS systems delivered from 29 June 2026.

This guide is for assessment organisations. It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments using the Integrated Assessment Tool (IAT).

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

This user guide gives assessors instructions on how to use the Aged Care Assessor Application.

This guide provides step-by-step instructions on how administrators and team leaders can manage and update task and notification preferences for their organisation in the My Aged Care Service and Support Portal.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.

This guide explains how assessment organisation staff can apply to add, cease or replace Delegate roles in the My Aged Care assessor portal.

This guide helps aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal.

This guide explains how to manage referrals for service in the My Aged Care Service and Support Portal.

The IAT Offline Form is to be used by assessment organisations. This form is provided as an alternative way to record assessment outcomes when IT is not available or
appropriate for client engagement, and as a tool to support training.

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.