Resources

View the current and previous BIR and MPIR for residential aged care. Find out which rate to use to calculate accommodation payments and contributions and interest amounts.

These frequently asked questions will help medical practitioners, administrative staff in medical practices and hospitals, and software vendors to understand and meet their obligations when claiming bulk billing under Medicare.

General practitioners (GPs) use this form to provide information about your patient who has received a positive iFOBT test result with the program, their symptoms, and whether they have been referred for colonoscopy or other examination.

This conversation guide is designed to help aged care providers discuss winter vaccinations with aged care residents.

This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal.

This user guide is to assist aged care needs assessors in using the My Aged Care assessor portal or the Aged Care Assessor App to register clients and refer them for assessment.

This user guide outlines how assessment organisation team leaders interact with the My Aged Care assessor portal to manage Residential Respite Classification referrals.

This guide explains how to create and maintain information about service delivery outlets using the My Aged Care Service and Support Portal.

This user guide gives instructions on how to use the My Aged Care service and support portal, focussing on administrator functions for all programs.

This guide explains how Residential Aged Care (RAC) Funding Assessor team leaders can perform their function in the My Aged Care assessor portal.

This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

This update provides a summary of the system changes for My Aged Care Gateway and GPMS systems delivered from 29 June 2026.

This guide is for assessment organisations. It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments using the Integrated Assessment Tool (IAT).

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

This user guide gives assessors instructions on how to use the Aged Care Assessor Application.

This guide provides step-by-step instructions on how administrators and team leaders can manage and update task and notification preferences for their organisation in the My Aged Care Service and Support Portal.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.

This guide explains how assessment organisation staff can apply to add, cease or replace Delegate roles in the My Aged Care assessor portal.

This guide helps aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal.

This guide explains how to manage referrals for service in the My Aged Care Service and Support Portal.

The IAT Offline Form is to be used by assessment organisations. This form is provided as an alternative way to record assessment outcomes when IT is not available or
appropriate for client engagement, and as a tool to support training.