Resources

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.

This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.

This guide explains how to enter and update service delivery information in the My Aged Care client record.

This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide explains how to search and view client record information in the My Aged Care Service and Support Portal.

This flyer provides key information for adults aged 65 and over about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

Social tiles with key information about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This poster highlights information about winter vaccinations for people aged 65 and over.

This document provides answers to the questions raised during the Designing culturally safe aged care webinar held on Thursday 28 May.

This guide provides an overview of changes to financial reporting under the new Aged Care Act from 1 November 2025 for residential and Support at Home providers.

This checklist provides information for family and carers supporting people aged 65 and over to get their winter vaccinations.

Weekly report of year to date immunisation figures broken down by age groups and immunising provider types. Compares vaccination rates with the previous 3 years.

This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

Social media image to support awareness of Medicare UCCs.

Social media image to support awareness of Medicare UCCs.

This toolkit has information and resources about aged care services for sharing with Aboriginal and Torres Strait Islander communities.

In our culture and family, caring has always been reciprocal. It’s not something we see as a duty, it is simply part of our way of life.